Engineer Field Service - Frigoriste Itinérant Secteur Lyon

Technician After-Sales Service Itinerant

Donaldson is committed to solving the world's most complex filtration challenges. Employing innovation and breakthrough solutions, we are advancing filtration for a cleaner world. We look for the best people to help us succeed, offering opportunities to learn, effect change, and make meaningful contributions at work and in our communities. This is a place where you can make a world of difference.

Are you a technician in the field of refrigeration or electromechanical, passionate about fieldwork and client contact? Join our team as a Technician After-Sales Service Itinerant and intervene on cutting-edge industrial equipment in the compressed air sector. After a comprehensive training on our products, you will be fully autonomous to ensure the commissioning, maintenance, and technical follow-up of our equipment at our clients.

Main Responsibilities:

• Ensure the commissioning of compressed air dryers on client sites.
• Perform preventive and corrective maintenance operations.
• Carry out visits as part of maintenance contracts.
• Diagnose breakdowns and propose corrective actions.
• Write intervention reports via a provided tablet.
• Manage your interventions autonomously from a schedule transmitted by the After-Sales Service team.
• Ensure a good relationship with clients during interventions.
• Maintain a high level of service quality and client satisfaction.
• Participate occasionally in interventions outside your sector according to the workload.
• Apply safety rules and internal procedures during interventions.

Geographical area covered:

• Sector Lyon South/North/Burgundy: 01, 03, 15, 21, 25, 39, 42, 43, 58, 63, 70, 71, 89, 38, 69, 73, 74.
• Occasional national trips according to planning and client needs.
• Travels: Up to 80% within your sector + occasionally in France.

Minimum qualifications:

• Diploma Bac+2 minimum in refrigeration (BTS Refrigeration) or electromechanical.
• At least 1 year of professional experience in industrial maintenance (preventive and/or corrective).
• Valid B permit indispensable (service vehicle provided).
• Basic knowledge of electricity, mechanics, and reading technical plans.
• Good ability to work autonomously in the field.
• Ability to write simple and clear reports.

Preferred qualifications:

• Confirmed experience in an itinerant environment (after-sales service, on-site maintenance).
• Knowledge of compressed air treatment equipment or HVAC.
• Mastery of the use of tablets or digital reporting tools.
• Good client relationship and service sense.
• Diligence, responsiveness, and organizational skills.
• Flexibility and a taste for autonomous work while integrating into a technical team.

Service vehicle, mobile phone, and tablet provided.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.