Customer Service Rep (01574) 2711 High Ridge Blvd.

Customer Service Rep

Join our dynamic team as a Customer Service Representative in High Ridge, United States! We're looking for a friendly and detail-oriented individual to provide exceptional service to our valued customers. In this role, you'll be the face of our company, handling customer inquiries, processing orders, and ensuring customer satisfaction.

Responsibilities:

• Answer incoming customer calls and respond to inquiries in a professional and friendly manner
• Process customer orders accurately and efficiently using our computer system
• Handle cash transactions and maintain a balanced cash drawer
• Resolve customer complaints and concerns with empathy and a solution-oriented approach
• Collaborate with team members to ensure smooth operations and excellent customer experiences
• Maintain a clean and organized work environment
• Assist with additional tasks as needed to support overall business operations
• Adhere to company policies and procedures at all times

Qualifications:

• Excellent communication skills, both verbal and written
• Strong customer service orientation with a friendly and professional demeanor
• Basic math skills for handling cash transactions
• Ability to follow directions and adhere to company protocols
• Computer literacy and familiarity with order processing systems
• Multitasking ability in a fast-paced environment
• Stress management skills and ability to remain calm under pressure
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Flexibility to work weekends and holidays as required
• High school diploma or equivalent preferred
• Previous customer service experience is a plus, but not required – we provide training!

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.