Customer Service Rep(08768) - 918 South St

Customer Service Rep

Right now Domino's is looking for friendly people to staff stores in your area. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, we're bound to have just the thing for you. CUSTOMER SERVICE REPRESENTATIVES (CSRs) are friendly and upbeat individuals who love to help people. They answer the phone and take orders, help customers in the store, and are willing to be trained to help make pizzas. They enjoy being a part of a fast-paced environment.

GENERAL JOB DUTIES FOR ALL TEAM MEMBERS include: operating all equipment, stocking ingredients from delivery area to storage, work area, and walk-in cooler and preparing product, receiving and processing telephone orders, taking inventory and completing associated paperwork, and cleaning equipment and facility daily.

Training: Orientation and training provided on the job. Communication Skills include the ability to comprehend and give correct written instructions and the ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

WORK CONDITIONS include exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks, in-store temperatures ranging from 36 degrees in cooler to 90 degrees and above in some work areas, sudden changes in temperature in work area and while outside, fumes from food odors, exposure to cornmeal dust, cramped quarters including walk-in cooler, hot surfaces/tools from oven up to 500 degrees or higher, and sharp edges and moving mechanical parts.

SENSING includes talking and hearing on telephone, near and mid-range vision for most in-store tasks, depth perception, and the ability to differentiate between hot and cold surfaces.

TEMPERAMENTS include the ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS include standing, walking, sitting, lifting, carrying, pushing, climbing, stooping/bending, crouching/squatting, reaching, and hand tasks.

Machines, tools, equipment, and work aids include pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter, and pizza peel.

ADVANCEMENT: Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

DIVERSITY: Our mission is to recognize, appreciate, value, and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT: We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!