Customer Service Rep(06386) - 8901 Virginia Parkway, Suite 300

Customer Service Rep

Join Our Team as a Customer Service Rep

Domino's is looking for energetic Customer Service Reps to staff stores in your area. If you have a great personality and love working with people, we want to meet you.

Why Work Here?

• Great Pay: Competitive hourly wages and tips.
• Real Growth: We promote from within. Whether you're looking to start a career in management or just need a solid job right now, we provide the path to get there.
• Flexibility: Full-time or part-time, we have shifts that fit your schedule.

Whether you're looking for a main gig or supplemental income, we have a spot for you.

Requirements:

• Customer Service: Take phone and in-person orders in a friendly, professional manner.
• Order Entry: Accurately enter orders using the computer keyboard or touch screen.
• Food Prep: Prepare pizzas and side items to product standards.
• Inventory: Restock ingredients and organize storage areas, including the walk-in cooler.
• Maintenance: Help keep the facility and equipment clean and operation-ready.

Qualifications:

• Age: Must be at least 16 years old. (Or 18, check your policy).
• Attitude: Ability to provide excellent customer service at all times.
• Reliability: Must be punctual and arrive on time for all scheduled shifts.
• Availability: Must be available to work nights and weekends.
• Screening: Ability to pass a background check.

Physical Demands Team members must be able to stand for long periods and walk on various surfaces (tile, linoleum). Listing and carrying requirements include:

• Lifting: Unloading supplies up to 50 lbs and stacking them on shelves up to 72" high.
• Carrying: Moving ingredients (up to 30 lbs) and dough trays (approx. 12 lbs) over short distances.
• Movement: Occasional climbing (ladders/stairs) and pushing/pulling dollies (requiring up to 7.5 lbs of force).
• Dexterity: Motor coordination to rapidly perform precise movements with hands/fingers (typing, pizza making).

Working Conditions & Hazards Work is performed in a fast-paced environment with exposure to:

• Temperatures: Extreme ranges from 36°F (walk-in cooler) to 90°F+ (kitchen) and up to 500°F (ovens).
• Environment: Exposure to cornmeal dust, food fumes, cramped quarters, sharp edges, and moving mechanical parts.
• Outdoors: Occasional exposure to adverse weather during trash removal or tasks outside the store.

Mental & Sensory Requirements

• Sensing: Must have near/mid-range vision, depth perception, and the ability to differentiate hot/cold surfaces. Must be able to hear and speak clearly on the telephone.
• Temperament: Ability to direct activities, work under stress, meet strict quality standards, and make quick decisions while dealing with customers and crew.

Start Your Career Here: More than 95% of Domino's franchise owners in the U.S. started as drivers or pizza makers.

Flexibility: We offer flexible hours and are happy to work with school schedules.

Perks: Employee discounts on food.

Training: Paid on-the-job training—no prior experience required.