Join our team as a Customer Service Representative at our Pontiac, United States location! We're looking for a friendly and professional individual to provide exceptional service to our valued customers.
Responsibilities:
Answer incoming phone calls and take customer orders accurately
Prepare and make pizzas according to company standards
Process cash and card transactions efficiently
Deliver outstanding customer service experiences
Maintain a clean and organized work environment
Assist with various cleaning tasks as needed
Lift and move items weighing up to 25 lbs.
Collaborate with team members to ensure smooth operations
Adapt to changing priorities and handle multiple tasks simultaneously
Follow company policies and procedures consistently
Qualifications:
Excellent communication skills, both verbal and written
Strong customer service orientation with a friendly and positive attitude
Basic math skills for handling cash transactions
Ability to multitask effectively in a fast-paced environment
Basic computer skills for order processing
Physical ability to stand for extended periods and lift up to 25 lbs.
Flexibility to work weekends, holidays, and various shifts as needed
Strong problem-solving skills to address customer concerns
Team player mentality with a willingness to assist coworkers
Attention to detail in food preparation and order accuracy
Ability to follow directions and adhere to food safety standards
High school diploma or equivalent preferred, but not required