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Customer Service Rep(02826) - 1036 W Reynolds
Deliver exceptional customer service and manage order processing at Pontiac Domino's location
Pontiac, Illinois, United States
Entry Level
23 hours agoBe an early applicant
Domino's Pizza
Global pizza delivery and carryout chain offering customizable pizzas, sides, and desserts ordered online, via app, or in-store.
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Customer Service Rep
Join our team as a Customer Service Representative at our Pontiac, United States location! We're looking for a friendly and professional individual to provide exceptional service to our valued customers.
Responsibilities:
- Answer incoming phone calls and take customer orders accurately
- Prepare and make pizzas according to company standards
- Process cash and card transactions efficiently
- Deliver outstanding customer service experiences
- Maintain a clean and organized work environment
- Assist with various cleaning tasks as needed
- Lift and move items weighing up to 25 lbs.
- Collaborate with team members to ensure smooth operations
- Adapt to changing priorities and handle multiple tasks simultaneously
- Follow company policies and procedures consistently
Qualifications:
- Excellent communication skills, both verbal and written
- Strong customer service orientation with a friendly and positive attitude
- Basic math skills for handling cash transactions
- Ability to multitask effectively in a fast-paced environment
- Basic computer skills for order processing
- Physical ability to stand for extended periods and lift up to 25 lbs.
- Flexibility to work weekends, holidays, and various shifts as needed
- Strong problem-solving skills to address customer concerns
- Team player mentality with a willingness to assist coworkers
- Attention to detail in food preparation and order accuracy
- Ability to follow directions and adhere to food safety standards
- High school diploma or equivalent preferred, but not required
About Domino's Pizza
Global pizza delivery and carryout chain offering customizable pizzas, sides, and desserts ordered online, via app, or in-store.