Customer Service Rep (02737) - 1514 W. Market St

Customer Service Rep

Join our dynamic team as a Customer Service Representative at our Bloomington location! We're seeking an enthusiastic and customer-focused individual to provide exceptional service and support to our valued customers.

Job Description

Your responsibilities will include:

• Answering incoming phone calls and taking customer orders efficiently and accurately
• Preparing and making pizzas according to company standards and customer specifications
• Processing cash and credit card transactions with precision
• Delivering outstanding customer service, ensuring a positive experience for every customer
• Maintaining a clean and organized work environment
• Collaborating with team members to ensure smooth operations during busy periods
• Handling customer inquiries and resolving issues in a professional and friendly manner
• Assisting with various cleaning tasks to uphold store cleanliness standards
• Lifting and moving items weighing up to 25 lbs as needed

Qualifications

We are looking for someone who has:

• Excellent communication skills with the ability to interact professionally with customers and team members
• Strong attention to detail and ability to follow directions accurately
• Flexibility to work various shifts, including weekends and holidays
• Positive attitude and friendly demeanor, with an easy smile
• Basic math skills for handling cash transactions and order calculations
• Ability to multitask efficiently in a fast-paced environment
• Physical stamina to stand for extended periods and lift up to 25 lbs
• Team-oriented mindset with a willingness to collaborate and support colleagues
• Customer-focused approach with a commitment to providing exceptional service
• Ability to remain calm and professional under pressure
• Quick learner who can adapt to new processes and technologies

Additional Information

All your information will be kept confidential according to EEO guidelines.