STORE TEAM Leader - Popshelf

Store Team Leader

Dollar General values each employee and offers a wide range of career opportunities. The Store Team Leader is responsible for managing employees and ensuring effective store processes, including ordering, receiving, stocking, merchandising, presentation, selling, staffing, and superior customer support. The Store Team Leader creates a customer-first culture through exceptional store standards and team engagement.

Duties and essential job functions include providing superior customer service, modeling and coaching the team on customer service, evaluating and incorporating customer feedback into employee training and coaching, modeling product knowledge and selling techniques, facilitating and maintaining a safe, clean, and well-organized store environment, recruiting, selecting, and retaining qualified employees, communicating store performance and safety expectations, ensuring the store is appropriately staffed and effectively opened and closed each day, evaluating operating statements to identify financial trends, overseeing the inventory ordering process, facilitating merchandising, maintaining accurate inventory levels, ensuring the financial integrity of the store, and following company policies and procedures.

Qualifications include the ability to read and interpret documents, perform mathematical calculations, handle cash, recruit and manage employees, and communicate effectively. A high school diploma or equivalent, post-secondary business school training, and at least two years of management experience in a retail environment are preferred. Working conditions include frequent walking, standing, bending, stooping, and kneeling, handling merchandise and equipment, lifting up to 40 pounds, occasional lifting of up to 55 pounds, climbing, and driving to make bank deposits and attend management meetings. The Store Team Leader may be exposed to various conditions and is required to obtain and maintain a relevant liquor license.