LEAD TEAM Member FT - Popshelf

Job Opportunity At Dollar General

Work where you matter at Dollar General, our mission is serving others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to serve? Join the Dollar General journey and see how your career can thrive.

Job Responsibilities

The Lead Team Member helps maintain a clean, well-organized store and helps create a customer first store culture through exceptional store standards. The duties of the Lead Team Member include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Team Leader to maximize store profitability and customer satisfaction while protecting company assets. Lead Team Members perform the duties of a Team Member and act in a lead capacity in the absence of the Store Team Leader or Assistant Team Leader.

Duties and Essential Job Functions

• Provides superior customer service to exceed the customer's expectations
• Model product knowledge and selling techniques to enhance the customer experience
• Maintain a safe, clean and well-organized store environment that delights our customers and employees
• Assists in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf℠
• Completes daily and weekly cleaning responsibilities to provide a superior customer shopping experience
• Ensure store condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary
• Assist customers in self-checkout process at multiple register terminals simultaneously
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays
• Open and close the store under specific direction of the Store Team Leader and Assistant Team Leader in the Store Team Leader's absence

Qualifications

Knowledge and skills: Effective interpersonal and oral communication skills. Understanding of safety policies and practices. Ability to read and follow planogram and merchandise presentation guides. Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Ability to perform cash register functions. Knowledge of cash, facility, and safety control policies and practices.

Work Experience and/or Education

High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

Working Conditions and Physical Requirements

Frequent walking and standing. Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts). Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing (using ladder). Ability to drive own vehicle to the bank to deposit money and occasionally attend training meetings. Fast-paced environment; moderate noise level. Exposure to strong scents and fragrances Occasionally exposed to outside weather conditions. Occasionally exposed to wet floor surfaces. Occasionally exposed to household and industrial cleaning solutions.

pOpshelf is an equal opportunity employer