Data Center Ops Technician
Dollar General
Job Posting
Company Overview General Summary: Perform daily tasks in data center operations. These responsibilities include, but are not limited to: running scheduled and unscheduled jobs, backup media management, monitoring of systems, and miscellaneous tasks within the department. This position will also monitor data center environment to ensure proper temperature and humidity.
Job Details Duties & Responsibilities: Monitor jobs controlled by an automated scheduling system; monitor multiple systems. Schedule batch production jobs using command line entries, workbooks, and the Job Scheduler. Process email and phone requests. Troubleshoot problems and assist in problem resolution. Notify appropriate personnel of exceptions (ex: delay running of scheduled report).
Knowledge, Skills and Abilities (KSAs): Good organizational skills. Knowledge of hardware configurations. Knowledge of AS/400, UNIX and Microsoft commands. Good oral communication skills.
Qualifications Work Experience &/or Education: High school diploma preferred. Multi-platform operations experience preferred, including AS/400, UNIX and Microsoft. Experience with ticketing systems (i.e. ServiceNow)