Sales Strategy & Operations Manager

Sales Strategy & Operations Team Member

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What You'll Do

Our Sales Strategy & Operations team is responsible for building the most efficient sales organization. We translate data into actionable insights that inform and influence strategic goals and investment priorities for our sales organization. We are a highly collaborative and diverse group, representing various cultures and professional backgrounds. We value making a real impact on the business, which is why we're constantly learning and developing our skills. While we take our work seriously, we believe in having fun along the way and fostering an environment where every voice is heard. This position is an individual contributor, reporting to the APJ Sr Director, Sales Strategy & Operations.

Responsibility

• Advise senior leaders of DocuSign Japan on growing and optimizing their businesses by making data-driven recommendations that help them achieve their long-term strategic priorities
• Lead annual planning for the Japan business through data-driven recommendations (e.g. customer segmentation, headcount, financial and territory planning, quota setting)
• Adapt global operational and strategic best-practices to fit the Japan market
• Track business drivers, trends and operating metrics and provide insights and recommendations to advise sales leadership on forecasting and day to day decisions
• Lead ad-hoc projects with regional or global impact (e.g. Go-to-market strategy changes, process improvement, sales incentive design, forecast modeling)
• Establish strong working relationships with peers and cross functional teams to achieve objectives
• Support day-to-day operations including forecasting, pipeline analysis, and QBRs

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What You Bring

Basic

• Excellent written and verbal communication skills in both Japanese and English
• Ability to craft high-quality executive presentations
• 8+ years of relevant experience with demonstrated ability to partner with and guide senior decision-makers through data-driven recommendations
• Deep understanding of the Japanese business environment
• Ability to structure complex problems, navigate challenging data sets, and develop effective solutions
• Ability to effectively manage time, prioritize tasks, and work within deadlines with little supervision

Preferred

• Accurate and precise attention to detail
• Sales systems knowledge, preferably Salesforce, within the SaaS industry
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision

Life At Docusign

Working Here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice