Partner Account Manager

GSI Partner Account Manager (PAM) - Japan

The GSI Partner Account Manager (PAM) will drive the partner mission across core partners and markets in Japan, with a particular focus on developing and executing strategic business development initiatives centered around GSIs, other ISVs, reseller partners, and Docusign AEs. The PAM will focus on go-to-market strategy formulation, solution awareness, pipeline generation, and Customer Success to develop and advance our local partnership strategy. The PAM will leverage first-hand experience in building partnerships, attuned to the fast pace of growth and innovation unique to dynamic SaaS companies. The PAM will collaborate closely with executive leadership in Sales, Marketing, Customer Success, Product and Enablement to align the vision, strategy and execution of the plan for the ISV Ecosystem in Japan.

This position is an individual contributor role reporting to the Senior Director - Alliance Partnership in Japan.

Responsibilities

• Manage the partner relationship directly with GSIs, aligned with Docusign's strategy
• Leverage global partner strategy and objectives to develop and implement Japanese partner strategy in conjunction with Japanese sales, marketing and product leadership
• Drive alignment with global partner process and governance structure
• Input into global programmes ensuring they are tailored to meet the needs of the Japanese market
• Collaborate and coordinate with the partner and Country marketing teams to develop go-to-market (GTM) plans that generate or progress pipeline with partners
• Evaluate Partner performance based on quantitative metrics, provide health, capability and capacity analysis to internal stakeholders
• Drive quarterly business reviews between partners and sales counterparts

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• A BA/BS degree or equivalent work experience
• 5+ years of experience in a SaaS company, preferably in Sales, Alliance, Business Development or an Enablement role

Preferred

• Business level English (written and verbal)
• Self-starter with great time management skills
• Excellent written and verbal communication skills
• Ability to work in a fast-paced changing environment
• Team player who can collaborate across the organization with various department

Life at DocuSign

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

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