Account Executive, SMB

Account Executive

As an Account Executive (AE), you are a highly motivated self-starter who is responsible for expanding our footprint in current customers within a diverse territory. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are focused on selling additional use cases, products and services into existing accounts. You are accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. This position is an individual contributor role reporting to the Manager, SMB Sales.

Responsibilities include:

• Drive success of the company's goals and objectives through achieving individual sales quotas
• Develop and negotiate enterprise level proposals and contracts
• Craft and deliver customized sales presentations and products demonstrations, by visiting clients and online demo
• Forecast sales activity and revenue achievements accurately through proper use of sales tools
• Collaborate effectively and engage various pre/post sales resources including Sales Development Representatives, Market Development Representatives, Solutions Engineers, Account Managers, Partner Account Managers, as well as Legal, Security, Professional Services and Customer Support

This position is hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic requirements include:

• BS/BA degree or equivalent in relevant sales experience
• Experience with direct sales in a quota-carrying role
• Experience with Salesforce.com, Microsoft Word, PowerPoint and Excel
• Experience with Google Workspace
• Experience managing and closing complex sales cycles

Preferred requirements include:

• Demonstrated ability to over-achieve quotas in past positions
• Excellent communication skills

Life at DocuSign

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.