Human Resources Administrator - International

Human Resources Administrator - International

At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada's identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people's medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.

As a key member of the International HR Unit, the Career Manager is a human resources specialist that creates value to MSF operations and is central to the International Mobile Staff (IMS) experience. Occupying a partner-oriented position, this role is dedicated to the career development of a pool of 75 to 100 active professionals who occupy various international operational positions as specialists, team leaders and country-level senior managers.

The International HR – HRA works closely with the International HR team, providing dedicated support to International Mobile Staff (IMS) as their primary client group. By ensuring efficiency, accuracy, and consistency in HR administration, this position allows Career Managers to focus on guiding and developing their staff, while IMS can concentrate on their assignments with confidence that their administrative HR needs are being handled reliably. In doing so, the HRSS Administrator directly contributes to both employee well-being and the effectiveness of our international programs where Canadian IMS contribute their expertise alongside colleagues worldwide.

MSF Canada is looking for someone who will be responsible to:

• Act as the focal point for International cross administration with MSF Operational Centres for all International Mobile Staff and HQ employees for detachments
• Respond to all correspondence and administrative queries relating to leaves, compensation, benefits etc. from MSF Canada IMS, escalating issues when required
• Ensure accurate and complete data entry and data management in International HR HRIS: HERO

The successful candidate will bring to MSF Canada:

• Proficiency in French and English
• Experience successfully dealing with confidential documentation and personal information
• Previous experience and high level of comfort using MS Office Suite/ Office365 in particular Outlook, SharePoint, Word, and Excel
• Comfortable navigating databases and data extraction
• Previous experience in an administrative or professional office support role highly valuable
• Previous experience in MSF with basic understanding of movement structure highly valuable
• Experience and knowledge of Canadian HR practices and legislation an asset

MSF Canada will provide:

• Starting 4 weeks' of vacation per year
• Access to an Employee and Family Assistance Program (EFAP)
• Flexible work hours and a hybrid working model (minimum 40% in office)
• An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms
• A commitment to incorporating equity, diversity, and inclusion in everything
• 5% RRSP contributions (no employee matching required)
• Health Spending Account
• Lifestyle Spending Account
• Group insurance (Life, Dependent Life, AD&D)
• Peace of Mind plan (prescription drug coverage, accidental dental, hospital care, etc.)
• Annual professional development budget
• A positive and innovative office culture is based on core values of humanity, integrity and results

Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.

NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.