(senior) Product Owner CRM Sales (gn) Vollzeit/teilzeit

(Senior) Product Owner CRM Sales (gn) Vollzeit/Teilzeit

Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,400 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!

You define the specific (business) requirements for the Dynamics CRM system in DKV Sales. In doing so, you act as a bridge between all parties involved, including management, operational units across Europe, and development teams.

You create and manage the Sales Product Backlog and related User Stories for agile system development.

Together with the Product Owner Dynamics CRM – Customer Service, you prioritize the requirements and manage their implementation by our internal and external development teams.

You develop and are responsible for the CRM Roadmap in DKV Sales. In the continuous development of Dynamics CRM, you consider both the needs of the operational units and the latest technical developments in CRM systems.

You keep an eye on the development and implementation of new CRM features. As a Product Owner, you ensure the timely delivery according to your agreed roadmap in terms of cost and quality.

With your excellent process understanding, you capture, analyze, and optimize the CRM-relevant DKV processes, thereby significantly contributing to efficiency gains. You always keep our customers in focus.

You support the operational units in the introduction of new CRM features, train key users, and ensure optimal knowledge transfer. After the implementation, you remain the main contact person for the Sales Key Users across Europe.

We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.