Field Sales Fleet Manager (gn) - Location Romania

Field Sales Fleet Manager (gn) - Location Romania

Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,400 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!

Are you passionate about sales and the transport industry? We are looking for a dynamic Field Sales Fleet Manager to join our team and drive growth across Romania. This role is ideal for someone based in Bucharest, Cluj, Timisoara, Brasov or Oradea, who thrives in a fast-paced environment, enjoys building client relationships, and is motivated by achieving results.

Responsibilities:

• Explore fuel (domestic and international) and service markets for road transport fleets, identifying market trends, development potential, and prospects interested in DKV services
• Monitors competition and provides relevant information to the direct manager regarding competitors' actions and approaches in the market
• Makes proposals to the direct manager regarding actions/tools necessary to facilitate the development of the customer portfolio, enhance customer loyalty, increase efficiency, and profitability in the managed area
• Identifies and acquires new clients in accordance with the established sales plan
• Manages the existing customer portfolio, providing support, consultancy, and personalized solutions to increase loyalty and grow revenue through cross-selling and upselling activities
• Identifies customer needs, potential use of DKV services and products for prospects and existing customers
• Design customized offers that respond to the potential and specific activities of customers (route proposals and supply solutions, comparative price analysis, refueling station recommendations, product and service recommendations, with customized customer attributes)
• Start the process of implementing the commercial conditions offered to customers in accordance with DKV standards and procedures
• Visits prospects and customers in the portfolio
• Analyses the portfolio and implements measures to reduce and prevent customer losses, decrease customer turnover, to adapt commercial conditions in order to maximize the use of DKV products and services, to maximize portfolio profitability
• Present to customers offers for additional products as well as those used to increase the use of products in the customer's portfolio
• Process customer requests and complaints, communicate effectively with support departments to clarify situations reported
• Collaborates with Customer Service and Credit Control departments to serve customers and comply with DKV policies and procedures
• Implement the company's commercial policies to promote and improve the presence of the products/services marketed in the assigned area
• Regularly compile periodic reports on conducted activities, recording essential information such as prospects, opportunities, visits, etc., in the designated information systems
• Conducts analyses, makes proposals, and prepares reports in accordance with the requests of the direct manager
• Responsible for the accuracy of the information provided to line managers and to the departments of the company with which collaborates

Requirements:

• Minimum 3 years of experience in sales or transportation
• Experience in B2B fuel card sales is an advantage
• Relevant experience in managing a customer portfolio
• Excellent product and service promotion skills to customers
• Strong communication and teamwork abilities
• Excellent organizational, planning, and time management skills
• Customer-oriented individual with a focus on results, with presentation and interpersonal communication skills
• Analytical thinking and financial understanding
• English language - intermediate level
• MS Office - intermediate level
• Category B driver's license
• Available for travel

We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.