Support Coordinator

Support Coordinator

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties And Responsibilities - this is not an all-inclusive list:

• Provide superior customer service to Field Leadership and/or Clients
• Effectively manage a large volume of emails daily
• Monitor and address general emails received regarding assigned job duties in a timely fashion
• Create, update, and maintain spreadsheets and other documents using G-Suite products (Google Sheets, Slides, etc.)
• Complete assigned reports in a timely manner

Knowledge, Skills, And Abilities:

• Ability to work with a small or large group to complete assigned tasks.
• Computer skills including:
• Microsoft Products (Word, Excel, PowerPoint)
• G-Suite Products (Sheets, Docs, Slides)
• Windows
• Well organized and ability to manage multiple priorities on a daily basis.
• Work independently and highly self-motivated.
• Excellent verbal and written communication skills.
• Self-starter, shows initiative
• Thorough with attention to detail
• Dependable, tactful, and courteous
• Ability to conduct self professionally in a team environment.

Qualifications:

• High school diploma or equivalent
• Previous work experience in an office environment preferred
• Customer service experience preferred
• Microsoft Excel and/or Google Sheets experience preferred

This is an entry level position.

Physical Demands: This is an office position which requires the use of basic office equipment, including computer, telephone and related equipment. The employee must occasionally lift and/or move up to 25 pounds.

Employer participates in E-Verify and conducts post-offer, pre-employment background and drug screening as applicable.

Diversified Maintenance Systems, is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.