Volunteer Services Shift Lead

Volunteer Services Shift Lead

Come join the fun and make a difference with Discovery Cube! For over 25 years, we've been inspiring kids and educators alike with our hands-on science education initiatives and interactive exhibits. Our four core initiatives - STEM proficiency, early childhood education, healthy living, and environmental stewardship - are future-forward in promoting life-long-learning. Plus, with our immersive campuses in Orange County and Los Angeles, as well as our educational outreach programs, there are endless opportunities for learning exploration. As a prominent advocate for modern science education, we believe in empowering our learners with real-world applications and spotlighting science as a solution and force for good. Don't miss out on the excitement and join our important mission today!

The Volunteer Shift Lead supports the day-to-day operations of the Volunteer Services Department. Responsibilities include assisting with volunteer recruitment, training, and supervision; conducting orientations and interviews; maintaining accurate records in the volunteer management system; and helping plan volunteer events and recognition activities. This role requires strong organizational and interpersonal skills, along with the ability to work independently and collaboratively. A flexible schedule is essential, with availability during evenings and weekends required.

Responsibilities:

• Help manage Volunteers during normal operations as well as special events
• Help collect, track and organize volunteer applicant paperwork from interview thru training process
• Help track volunteer service hours and manage various volunteer recognition pieces and events
• Provide timely response to incoming e-mails and phone calls
• Recruit volunteers for large scale events
• Maintain positive relationships with volunteers and volunteer groups
• Complete additional tasks/duties as assigned

Volunteer Training:

• Facilitate, prepare, and manage Volunteer Trainings:
  • New Volunteer Interviews
  • New Volunteer Orientation
• Create, implement, and sustain new and update trainings for new volunteer positions and programs
• Organize Volunteer Room as a welcoming and informational hub

Event Planning/Management:

• Help organize Volunteers during special events
• Attend meetings and prepare for special events where volunteer assistance is required

Projects:

• Complete additional projects that may be assigned

Skills and Qualifications:

• High school diploma required; college degree preferred
• 1-2 years of experience in a support role, preferably in a nonprofit or customer service environment
• Experience working in an educational institution desired
• Strong organizational and data entry skills with attention to detail
• Proactive, motivated, and driven
• Quick to learn new skills
• Ability to manage stressful situations
• Strong written and verbal communication skills
• Excellent interpersonal and public speaking skills
• Able to develop strong working relationships with both adult and teen volunteers

What's In It For You:

• Medical, dental, and vision insurance.
• Optional supplemental insurance coverage.
• 401K with company match eligibility after one year for full-time employees.
• Free admission benefits, including general admission tickets and special event tickets.
• Discount on on-site dining and shopping.
• Employee discounts through ADP.
• Accrued paid time off for full-time employees.
• 10 Paid company holidays.

Full Time 32-40 hours/week

Compensation: $19 - $21 USD

Discovery Cube provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.