Software Engineering Manager

Software Engineering Manager

Diligent is the AI leader in governance, risk, and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite, and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience, and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimagining workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact.

We're looking for a seasoned Software Engineering Manager with strong hands-on experience in software development using Node Js, TypeScript, and React Js technologies, and an interest in applying modern tools, including AI, to enhance product capabilities. You'll lead a cross-functional team of developers and QA engineers as we modernize a leading governance, risk, and compliance platform.

This role is ideal for someone who enjoys mentoring teams, driving technical excellence, and exploring how smart automation and AI tools can improve both the product and the development process.

Key Responsibilities

• Lead and support a cross-functional team, helping individuals grow through mentoring, feedback, and career development.
• Foster a collaborative, learning-focused engineering culture that values continuous improvement.
• Contribute to the design, coding, and testing of new features using agile practices.
• Support quality assurance efforts by contributing to automated testing strategies and practices.
• Explore and guide the use of AI tools and techniques where they add value, such as:
• Automating repetitive tasks and improving decision-making
• Detecting anomalies and forecasting trends
• Enhancing text processing (e.g., summarization, classification)
• Work with data and AI specialists to integrate models and APIs into the product.
• Promote responsible use of AI, including transparency and monitoring.
• Stay informed about new tools and frameworks and help the team evaluate and adopt them.
• Encourage the use of AI-assisted development tools like GitHub Copilot or automated code review systems.

Required Experience/Skills

• 7+ years of experience in software engineering.
• 3+ years of experience managing teams in an agile environment.
• Strong hands-on development background in a commercial software setting.
• Familiarity with Git/GitHub and branching strategies like GitFlow.
• Exposure to AI/ML concepts and how they can be applied in real-world software.
• Understanding how AI models are trained, deployed, and maintained.

Preferred Experience/Skills

• Experience with Node Js, TypeScript, and React technologies, and cloud platforms like AWS.
• Familiarity with service-oriented architectures and messaging systems (e.g., RabbitMQ).
• Experience with tools that support machine learning operations
• Hands-on experience integrating AI APIs
• Use of AI-powered developer tools
• A curiosity for learning new languages, frameworks, and technologies.

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients.
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy, and wellness programs to name a few.
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining, and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights, and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable, and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore, and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

We are a drug-free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state, and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees, or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.