Principal Security Operations Analyst

Principal Security Operations Analyst

The Principal Security Operations Analyst plays a pivotal role in Diligent's high-impact Security Operations team, dedicated to protecting our people, sites, and assets across the globe.

Our mission is clear — to safeguard the confidentiality, integrity, and availability of customer, employee, and business information. As part of Diligent's first line of defense, Security Operations stands at the forefront, preventing, detecting, and responding to cyber threats that challenge our systems and data every day.

In this role, you'll be a driving force behind the evolution of Diligent's threat detection and response capabilities. You'll lead complex investigations, shape our incident response strategy, and drive proactive initiatives like threat hunting, behavioral analytics, and continuous monitoring across our global technology landscape. This is your opportunity to make a measurable impact — strengthening Diligent's security posture and helping us stay one step ahead of the threat landscape.

Key Responsibilities

• Independently drive end-to-end investigation and incident response for complex incidents.
• Oversee and advise investigation and incident response led by other team members.
• Lead engagement with Managed Detection and Response providers to monitor for and investigate security alerts.
• Utilize threat intelligence sources to enhance detection capabilities and conduct proactive threat hunting.
• Lead initiatives to evaluate current and prospective security tools to enhance the Diligent's overall security readiness.
• Collaborate effectively with cross-functional teams and stakeholders across the globe.
• Lead complex, enterprise-wide initiatives to design and implement security measures.
• Set technical direction for the team and serve as the highest point of technical escalation.
• Mentor staff, lead team and cross-functional interviews, and provide meaningful feedback.
• Contribute directly to establishing and implementing strategy for the threat detection and response programs.
• Consistently influence guidelines and operating practices of the team.

Required Experience/Skills

• 12+ years of information security experience or the equivalent combination of education, technical training, or work experience.
• 5+ years leading complex security investigations and commanding security incidents.
• Strong interpersonal skills with the ability to easily and effectively interact with both technical and non-technical staff.
• Strong decision-making capabilities.
• Thrives in complex situations requiring quick, decisive, and deliberate reactions.
• Significant expertise in key security operations and cloud security technologies.
• Mastery in log analysis and threat hunting.
• Track record of designing and leading complex, cross-functional initiatives.
• Writing scripts to automate processes or gather data.
• Working with regulatory compliance and information security management frameworks.
• Demonstrated expertise in threat activity, networking concepts, and public cloud resources.
• Prior experience with working in an application security, cloud security, or security operations center role.
• Building, tuning, and maintaining detections for a SIEM or alerting system.
• Writing technical runbooks for alert investigation and incident response.

Preferred Experience/Skills

• Prior experience handling security incidents involving public cloud resources and custom-developed software solutions.
• Advanced security certification focusing on incident response or cloud security.

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature.
• We care about our people. Diligent offers a flexible work environment, comprehensive health benefits, generous time off policy, and wellness programs.
• We have teams all over the world.
• Diversity is important to us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights, and connections they need to drive greater impact and accountability.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore, and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time.

We are a drug-free workplace. Diligent is an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender, medical condition, genetic information, or sexual orientation in accordance with applicable federal, state, and local laws. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.