HR Operations Specialist (h/f/x)

HR Operations Specialist

This position offers you the opportunity to expand your skills and experience as you support the Digital Realty global HR People Services team through a variety of administrative tasks, data entry updates, answering employee's questions, managing the HR tickets and more. You'll join the largest data center provider in the world and learn about the department and its services from a highly-talented and experienced team. As part of the team you'll enjoy the "best of both worlds:" the close-knit atmosphere of our office as well as the stability and resources of a respected and growing global corporation. We are proactive about helping our people grow and develop, and as Digital Realty continues to grow, we'll be looking for proven players to move up.

In this role you will be responsible for maintaining data in our Human Resource Information System (HRIS) ensuring compliance within our systems. Alongside this, you will support employees by monitoring, responding and where required assigning HR tickets to the appropriate contact.

Specifically, you will be responsible for:

• Creating and maintaining positions in Oracle Human Capital Management (HCM)
• Managing Contractor and Employee records
• Managing HR Tickets as tier 1 support and escalating as necessary
• Assisting employees to resolve their HR questions
• Data validation, including developing, implementing and running audits to ensure data integrity within Oracle
• Maintaining and managing right to work validations and coordinating pre-employment background checks
• Assisting with various projects related to onboarding, offboarding and employee data management
• Provide exceptional service to our internal customers, including employees, HRBP's, IT, etc.
• Other general administration tasks related to HR Operations and People Services

To be a strong fit for the opportunity, you should have:

• +2 years of related experience. Experience in Human Resources is preferred
• Strong organisational and time-management skills with strict attention to detail
• Excellent customer service skills
• The ability to multitask and manage multiple activities and priorities
• A professional and articulate presence and comfort communicating with employees
• The ability to express ideas clearly in written and verbal communications
• A strong sense of ownership and goal driven personality
• Resourcefulness and the ability to achieve goals independently
• The ability to review processes and procedures to identify areas for improvement and automation
• Reliability and punctuality
• Oracle experience or other HRIS experience a plus
• Service Now, JIRA or other ticket management system experience a plus
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook
• Good English & French - Spanish speaking is desirable

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx™) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.