Senior Business Operations Manager (bogota) 2025

Senior Manager Of Commercial Operations

Dialectica is the global leader in insights on-demand. We enable investment and business professionals to access untapped markets, competitive & customer insights powered by the world's hardest to find experts, and cutting-edge technology. Our team of +1,400 professionals in 6 offices spanning 3 continents, works with top-tier investment funds, management consulting firms, and Fortune 500 companies around the globe.

Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world. Dialectica has been recognized as one of Europe's fastest-growing companies by the Financial Times for 4 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace.

Dialectica is accelerating and expanding growth through the productization of highly differentiated content and insights into product innovations. We see the scaling of this business unit as a strategic priority and are seeking to find committed, commercially oriented business builders to join our team and create the largest up to date platform for the private markets.

Currently, the team has a growing presence across Athens, Thessaloniki, Bogotá and Vietnam.

As Senior Manager of Commercial Operations, you will grow the Content Platform business, focusing on high-quality investment content in priority industries.

The role will lead a team with a vision to scale our company reports offering for private equity professionals, investment bankers and consultants. This role requires a blend of strategic and business acumen, along with operational expertise. You will be instrumental in scaling the team, the operations and processes.

You will join an exciting and growing unit with an ambitious mandate where you will get start-up experience within an established business and brand. Key responsibilities:

• Own the end-to-end process of content production. Develop the strategies and drive the execution of company and thematic intelligence, ensuring it aligns with industry trends and clients investment preferences.
• Lead a growing team of 20+ members and support the team's growth by providing feedback and supporting skills enhancement and talent development
• Implement processes to systematically gather and analyze data to create content for private equities and other users.
• Maintain high standards for content production, including quality control, compliance, timeliness, and relevance.
• Ensure the scalability of the content production process, improving team's workflows and accelerating quality assurance via automated data acquisition.
• Collaborate with the business development teams and account managers to drive product monetization.

*This position reports directly to the Director of the team.