Senior Manager - IS_IT Service Delivery

Senior Manager - IS_IT Service Delivery

The Senior Manager - IT will be responsible for the strategic planning, implementation, and management of SAP and Newgen applications within the organization. This role ensures the smooth operation, optimization, and alignment of IT systems with business goals, while driving digital transformation initiatives and enhancing operational efficiency.

Key responsibilities include:

• SAP System Management
• Team and Vendor Management
• Project Management
• Stakeholder Engagement and Collaboration
• Compliance and Security

Qualifications and skills required:

• Bachelor's or master's degree in computer science, Information Technology, or related field.
• SAP Certification (preferred).
• Minimum of 10–15 years of experience in IT, with at least 5 years in a leadership role.
• Proven experience managing SAP and enterprise applications like Newgen or similar.
• In-depth knowledge of SAP architecture, modules, and best practices.
• Familiarity with system integration, API management, and middleware solutions.
• Strong understanding of IT infrastructure, databases, and cloud environments.
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to manage multiple priorities and drive results in a fast-paced environment.
• Proven ability to work collaboratively with cross-functional teams.

Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.