On Trade Key Account Manager (temporary)

Key Account Manager

Diageo is the world's leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Don Julio, Buchanan's and Mezcal Unión. With over 200 brands in 180 countries and a global network of entrepreneurial individuals, our teams blend a diverse range of experience, knowledge and skills. We connect customers and consumers to our iconic products and build innovative experiences that bring people together to celebrate life!

Our Sales team love building relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell our iconic brands across 180 countries every year.

We're operating across different markets, channels, and areas of expertise. Using your curiosity and passion, you'll make the most of consumer insight and digital platforms, reaching new customers, markets, and celebrations to help us achieve our growth potential. We'll support your learning and growth as you develop your career with us and work with people across our business to realize your fullest potential.

In the role of Key Account Manager, your mission is to cultivate and nurture key relationships, serving as the architect of unparalleled experiences within the luxury sphere. You'll traverse influential cities and prestigious venues, forging alliances and uncovering opportunities to amplify brand transparency and engagement! Collaborating seamlessly with diverse teams, you'll craft meticulous omnichannel strategies that redefine excellence in luxury execution. From customized assets to staff training, every facet of your approach will reflect an unwavering dedication to sophistication, crafting perceptions and elevating indulgence at every juncture of the journey.

Accountabilities include:

• Adapting luxury brand experiences across different channels and shoppable touchpoints in the most influential cities/hotspots.
• Building detailed omnichannel brand experiences across the shopper touchpoints of the omnichannel journey.
• Leading influential accounts, such as high-end hotels and iconic restaurants, finding new luxury opportunities.
• Increasing brand awareness, trial, affinity, and implementing high-quality drinking experiences at the point of consumption.
• Working closely with Culture, Advocacy and Digital & Media Teams on co-creating an omnichannel brand execution plan.
• Collaborating with Brand Teams to plan detailed execution of the omnichannel brand plan.
• Building brand assets in assigned accounts for priority luxury brands to enable staff training.
• Collaborating efficiently with the Commercial Team on prioritization, account list, and activities.
• Developing customer advocacy activation plans.
• Developing and maintaining a Luxury Activation Standard.
• Handling program rollout for each channel and ensuring quality and consistency.

Functional capabilities and skills include:

• Being a creative change maker, obsessed with details, passionate about design and visual consistency.
• Constantly learning to understand luxury consumers and brand positioning.
• Developing and implementing luxury shopper-centric omnichannel experiences.
• Having marketer or equivalent experience with the ability to balance exclusivity and accessibility.
• Being a data-driven individual who supervises market trends and applies insights to identify growth opportunities.
• Having 6+ years of shown experience.

This is a temporary position for a duration of 6 months. The role offers an exciting opportunity to contribute to Diageo's luxury brand experiences and build key relationships within this timeframe.

We are working on a hybrid model so you can work from home 2 days, and we ask our teams to interact at least 2 days at our offices. This role has a direct contact with our clients so mobility is an excellent component if you are looking for a dynamic job.

Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our company to thrive and to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the outstanding contribution each person brings.

Primary Location: Guadalajara

Additional Locations: Not specified

Job Posting Start Date: 2025-09-26