Market Service Owner

Market Service Owner (Logistics)

Location: Glasgow, Scotland (Hybrid, typically 2 to 3 days a week in the office to support collaboration, connection and teamwork)

Contract: 12 Month Fixed Term Contract

Closing Date: 25th November 2025

About Us: With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company known for our wonderful collection of iconic brands such a Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray, Guinness and more. Bring your passion and use your curiosity as you explore, collaborate and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future. Join us to create a career worth celebrating!

About the Function: Our Supply Chain and Manufacturing team are problem-solvers, sourcing, producing, and delivering our much-loved brands to delight customers around the globe. Over half of Diageo's 30,000+ people work in Supply Chain and Manufacturing. It's an intricate and sophisticated operation that's the product of logistical, manufacturing, and technical collaborations.

About The Role: As a Market Service Owner based in our Glasgow office, you'll play a key role in ensuring the smooth and efficient movement of goods across global markets. This is a highly cross-functional role that requires strong organizational skills, the ability to prioritize effectively, and a collaborative attitude. Reporting to the Logistics Team Leader, you'll be responsible for building and maintaining strong, trust-based relationships with a wide range of stakeholders, including market contacts, production sites and third-party freight service providers. Your role will be central to understanding the unique needs of each market and ensuring these are met through effective planning and communication. You'll handle the full freight process, selecting the most appropriate services at the best value, while also handling pre-shipment requirements, PO creation, freight quoting, billing, and investigation. A proactive approach to resolving export-related issues and a strong understanding of market-specific products and requirements will be crucial. In a structured environment, you will implement a customer-centric approach to service delivery, upholding high performance standards across our logistics operations.

About You: We're looking for someone who thrives in a fast-paced environment, values collaboration and is passionate about delivering great service. You'll bring a positive, solutions-focused approach and a desire to work as part of a supportive, high-performing team. To be successful in this role, you'll ideally have:

• Experience working in a logistics environment, preferably within exports
• A strong understanding of freight documentation and terminology
• An attitude centered on discovering solutions, with the drive to address challenges and achieve results
• Ability to build and maintain strong working relationships across teams and external partners
• A collaborative, "one team" attitude - working together to achieve shared goals aligned with business objectives

Understanding of SAP (advantageous but not essential) Proficiency in Microsoft Word and Excel

We welcome applicants from all backgrounds and experiences, and if you're eager to learn and grow, we'd love to hear from you!

Working With Us: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. Help develop and promote an inclusive culture that respects people's differences. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you! If you require a reasonable adjustment, please ensure that you collect this information when submitting your application.