Head Of Corporate Real Estate Services Operations - Continental Europe, MENA & Turkey

Head Of Corporate Real Estate Services Operations - Continental Europe, Mena & Turkey

Location: Amsterdam, Budapest, Madrid, Hamburg, or Paris

Contract: Permanent

Closing Date: 25th September 2025

About Us

With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company known for our wonderful collection of iconic brands such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray, Guinness and more. Bring your passion and use your curiosity as you explore, collaborate and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test, learn, and grow, and unlock a brighter, more exciting future. Join us to create a career worth celebrating!

About the Function

The Global Corporate Real Estate portfolio consists of a mixture of 123 offices and 130+ supply sites (breweries, distilleries, packaging and bottling sites, brand homes) totaling 100m sq. feet. We run an outsourced/thin client model, with Regional CRES teams that are aligned with our markets and a Global Centre of Excellence.

About the Role

Within the Continental Europe, Middle East and North Africa, and Turkey region, which spans 23 countries, the Head of CRES Operations plays a pivotal role in delivering excellence across our estate.

Role Responsibilities will include:

• Outstanding Relationships
• Develop and maintain trusted, productive relationships with business and market stakeholders, Global/Regional CRES teams, and key personnel at supply partners.
• Actively participate in stakeholder and team meetings, contributing subject matter expertise and insight.
• Build strong networks to gain market intelligence and act as an ambassador for CRES in the region, regularly showcasing successes and innovations through effective stakeholder engagement.

CRES Facilities Management Performance & Outcomes

• Ensure IFM and operational delivery optimizes cost, carbon, and workplace experience in line with Diageo's Brand Standards.
• Be responsible for all FM activities, including maintenance, fire safety, mechanical and electrical systems, help desk services, and environmental safety compliance.
• Own and manage IFM Opex budgets for the region, driving efficiencies and delivering measurable cost savings.
• Coordinate site operations to maintain continuity of property services with minimal disruption to Diageo's business operations.
• Ensure full compliance with supplier systems and Diageo's processes to meet health and safety obligations.
• Lead delivery of sustainability targets across waste, water, and carbon.
• Design, develop, and deliver IFM programmes to support consolidation, change, or growth initiatives, including the rollout of Brand Standards.

Team and Third Parties

• Supervise and optimize delivery of key supplier IFM contracts, ensuring business needs are met and value is maximized.
• Lead day-to-day operational issues and escalations, ensuring effective resolution and continuous improvement.

Governance, Risk, Performance Measurement & Reporting

• Share, embed, and codify best practices in CRES activities across the region.
• Ensure full compliance with CRES standards and policies, taking ownership of all regional H&S and IFM risks.
• Measure and report on IFM metrics to Regional CRES and other key stakeholders.
• Establish steering groups within markets and hold them accountable for governance, decision-making, and successful delivery of change projects.

In this role, success will be achieved through exceptional stakeholder relationships, operational delivery that optimizes cost, carbon, and workplace experience, and a relentless focus on sustainability and efficiency. You will lead with both strategic foresight and operational discipline, ensuring our workplaces enable the best of Diageo today and into the future.

About You

We are looking for a dynamic and experienced leader in CRES who shares our purpose to Celebrate Life, Everyday, Everywhere and can help drive Diageo's ambition to be the most trusted and respected consumer products company.

You will enable our mission by creating inclusive and sustainable workplaces that inspire colleagues and foster connections. You will embody our values and behaviors: be externally curious, collaborate efficiently, experiment and learn, and act decisively.

You will bring:

• Strong experience managing IFM services across offices.
• Experience within leadership in a CRES-related function with knowledge of Diageo or similar global organizations.
• Financial acumen, including minor Capex project management.
• Ability to align and influence stakeholders and challenge senior leaders.
• Experience in change and programme management, including outsourcing or IFM initiatives.
• Strategic management of IFM services and partners across multiple markets.
• Understanding of supplier and IFM performance metrics.
• Experience delivering sustainability programmes and targets.
• Awareness of CRES risk and governance responsibilities.
• Strong communication skills in English, both written and verbal.

Working with Us

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, attitudes, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you!

If you require a reasonable adjustment, please ensure that this information is collected when application is submitted.