Territory Service Representative - KDT
DHL
Territory Service Representative (Bikers)
Delivery: Unloading the bags from vehicle. Scan the shipments. Primary sorting and secondary sorting. Outscan the shipments as per delivery route. Delivering the shipment as per package address only. Take an acknowledge form customers through device (BYOD). Update correct status code for undelivered shipments at customer address. Delivery process will be briefed through a training. Handing over of cod amount on the same day to the supervisor. Undelivered shipments needs to be handed over to the supervisor. Proper dress code and carry field bags all the delivery points.
Pickup: Pickup as per SOP. Timely pickup at customer place as per cut off timing. Check if serviceable location. Count number of shipments at the customer and take acknowledgement on the pickup sheet. Inscan the shipment at the office and handle rapid entry. Primary and secondary sorting of the shipments. Bagging process. Canvas bags to be loaded into the vehicle. Reaching location for timely connection.