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Senior Operations Manager

Lead transformational changes in transport operations to improve safety, efficiency, and customer service.
Birmingham, England, United Kingdom
Senior
4 days ago
DHL

DHL

Global logistics leader providing international express shipping, freight transportation, supply chain management, and e-commerce delivery solutions worldwide.

Join DHL as a Senior Operations Manager – Drive the Future of Transport!

Are you ready to take the wheel and lead a high-performing team in one of the world's most dynamic logistics companies? This is not just any management role – it's your chance to make an impact in a transport-focused operation, where every decision keeps the world moving! At DHL, we don't just deliver parcels; we deliver excellence, innovation, and continuous improvement. If you thrive in fast-paced environments and love the challenge of leading change, this is the role for you.

A TYPICAL DAY MAY INVOLVE

  • Provide effective leadership and management to operational and administration teams, including a small team of managers.
  • Take responsibility for all Health & Safety and environmental matters within the operation.
  • Build strong relationships with customers and third-party stakeholders, ensuring exceptional service delivery.
  • Develop resource plans to meet operational requirements while setting ambitious targets for improvement.
  • Implement innovative solutions to enhance efficiency and performance across the site and team.
  • Oversee resource planning and lead projects that shape the future of our operations.

THIS ROLE WOULD SUIT PEOPLE WHO

  • Solid experience and knowledge in transport operations is essential.
  • Proven ability to manage and engage with customers effectively.
  • Demonstrated success in leading change and driving transformation.
  • A strong understanding of safety practices and compliance.
  • Skilled in planning and managing resources to deliver operational excellence.

WHY JOIN US?

  • 33 days annual leave
  • We're happy to talk about flexible working – just ask about alternative patterns at interview
  • Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
  • Free confidential 24/7 GP consultations
  • Hundreds of retail and lifestyle discounts
  • Affordable loans, savings schemes and free mortgage advice
  • To learn more, visit careers.dhl.com/global/en/working-at-dhl-supply-chain

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 19th January. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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Senior Operations Manager
Birmingham, England, United Kingdom
Operations
About DHL
Global logistics leader providing international express shipping, freight transportation, supply chain management, and e-commerce delivery solutions worldwide.