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Polish And English Speaking Customer Service Representative – Part Time
Respond to Polish and English customer inquiries to ensure accurate order processing.
Budapest, Budapest, Hungary
Entry Level
yesterday
DHL
Global logistics leader providing international express shipping, freight transportation, supply chain management, and e-commerce delivery solutions worldwide.
1 Similar Job at DHL
Polish And English Speaking Customer Service Representative – Part Time
Join our team and make a difference in the logistics industry!
DHL is seeking a dedicated and professional Polish and English Speaking Customer Service Representative to join our dynamic team. If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we want to hear from you!
Key Responsibilities:
- Respond to customer queries via email and phone with professionalism and efficiency.
- Utilize customer and DHL systems to manage orders and follow up on deliveries.
- Monitor systems for tracking and reporting, ensuring smooth operations.
- Collaborate with warehouses and customers to resolve logistical issues.
- Investigate and address problematic cases and escalated issues to ensure customer satisfaction.
- Create and manage customer orders in different system
Requirements:
- Fluency in Polish and English.
- 20 hours per week availability.
- Fresh graduates, entry-level candidates are welcome, experience in customer service/international logistics is an advantage.
- Proficient in MS Office programs.
- Strong teamwork and customer focus.
- Excellent communication skills.
What do we offer?
- Cafeteria HUF 500.000/year
- Language allowance
- On target bonus
- Medicover insurance
- Opportunity to be part of a great team.
- Your work could have impact to DHL Supply Chain worldwide.
- Stability, career growth and a whole range of certified trainings
- Friendly team and pleasant working environment
- Extra benefits (discounted fee to Gilda Max network, All You Can Move offer, fruit days)
- The opportunity to learn something new, but also to come up with new ideas.
Workplace: Budapest, 9th district, hybrid
Polish And English Speaking Customer Service Representative – Part Time
Budapest, Budapest, Hungary
Support
About DHL
Global logistics leader providing international express shipping, freight transportation, supply chain management, and e-commerce delivery solutions worldwide.