Flight Operations Officer

Flight Operations Officer - DHL Air (UK) Ltd

Full time position - rotating day/night roster, with weekend shifts included

EMA Cargo West, East Midlands Airport, Derby, DE74 2TR

Competitive

The Role

To ensure all DHL Air flights are dispatched and operated in a safe and timely manner along with efficient flight planned routes in accordance with DHL's fuel policy and proactive flight tracking services.

The Requirements

• Proven flight operations experience, with a clear understanding of TAF, METAR and NOTAM bulletins, aircraft scheduling and a familiarity with IATA/ICAO airport codes • A good working knowledge of LIDO Flight, or similar CFP systems, along with IT based applications, including NOP portal and MS Office • General flight watch disciplines to include: Customer and supplier liaison, inflight monitoring for all stages of flight, being pro-active with solutions to any problems that may occur and to ensure of an efficient and on time schedule • Previous experience in airport slot requests, overflight application procedures and at preference ETOPS planning • Knowledge of aircraft and cargo handling equipment and systems • Hold five GCSE's – 9-4/A-C (or equivalent) including Math's and English • A strong working knowledge of MS Office packages including but not limited to Word, Excel and Outlook • Flexibility to work a rotating shift pattern of 12 hour shifts consisting days and nights • Previous flight planning experience is preferred, those without flight planning experience may be considered for a junior position

The Person

• Customer service focused with strong interpersonal and communication skills • A "hands-on" people person with a flair and maturity for working in a dynamic and responsible position • Strong attention to detail and the ability to follow procedures • The ability to work on your own initiative to tight deadlines in a fast paced environment • Excellent team working skills with the ability to deal with colleagues at all levels

You'll receive a competitive salary and access to a wide range of DHL benefits designed to support your wellbeing, development, and future. You'll join a team where your contribution matters and where you can grow your career within a global, award winning organisation.

If this role sounds like the right next step for you, please apply online with a full, up to date CV and a cover letter explaining how you meet the requirements.

We are committed to ensuring a fair, transparent, and inclusive recruitment process. We promote equality of opportunity and aim to create a workplace where everyone is treated with dignity and respect, both now and in the future.

Closing date: 29th May 2026