Fund Operations Associate

Fund Operations Associate

Dexus (ASX: DXS) is a leading Australasian fully integrated real asset group, managing a high-quality Australasian real estate and infrastructure portfolio valued at $50.1 billion. We believe that the strength and quality of our relationships will always be central to our success and are deeply connected to our purpose: Unlock potential, create tomorrow.

The Opportunity

As a Fund Operations Associate you will join a dynamic team that partners with Funds Management and Investor Relations to deliver a premium client experience and efficient support across our Unlisted Funds Management platform. Your expertise will make you a key point of contact for client servicing and operational functions, ensuring service excellence and a strong understanding of clients, markets, and Dexus products.

You will make an impact by:

• Managing investor queries and reporting deadlines to ensure timely, accurate communication and exceptional client service.
• Coordinating outsourced registry services as the primary liaison between internal teams and external providers, maintaining smooth workflows and compliance with SLAs.
• Overseeing new client onboarding including AML/KYC checks in strict adherence to Dexus’ AML/CTF Program.
• Facilitating investor transactions (applications, redemptions, transfers) and resolving escalations promptly and professionally.
• Driving process improvements by streamlining reporting requirements and maintaining comprehensive procedure documentation.

About You

You will bring:

• Relevant qualifications in Accounting, Finance, Economics or a related Business/Commerce discipline.
• 3-5 years’ experience in fund operations, registry services, or financial services, with knowledge of investor platforms and strong Microsoft Office skills.
• Exceptional communication skills (written and verbal) with the ability to manage stakeholder relationships and resolve issues effectively.
• Strong attention to detail and time management, with the ability to prioritise tasks and work independently in a fast-paced environment.
• A proactive, adaptable mindset with problem-solving capability, discretion when handling sensitive information, and a collaborative team approach.

Why Choose Dexus?

The Dexus culture and spirit is what differentiates us. Together, we take pride in our values: rally to achieve together and build trust through action. As an employee of Dexus, you will benefit from:

• Flexible Working: Our hybrid work model lets you thrive both professionally and personally. Whether it's working from home or collaborating in our state of the art and award-winning offices, we've got you covered.
• Wellbeing Matters: Enjoy a Wellbeing Allowance, extra annual leave days (our exclusive 'Dexus' days), and our holistic Safe and Well program. Your health and happiness is a priority.
• Continuous Growth: Enhance your career with professional development, memberships, and study assistance. We invest in your learning journey.
• Tribe: Our commitment to supporting LGBTQ+ staff earned us Silver Employer Status in the AWEI 2024. We foster an inclusive environment where each individual feels recognised and appreciated.
• Focus on Sustainability: Dexus is deeply committed to making a positive impact on the communities it serves. Align your personal values with your professional endeavours.
• Parents@Work: Supporting parents and carers through coaching and education. We understand the importance of work-life integration.

We are dedicated to creating an inclusive workplace that values diversity in every form. We are actively striving to close the gender pay gap and invite applications from individuals of all genders, backgrounds and abilities. If you believe you can thrive in this role but do not meet every requirement, we encourage you to apply.