Support Level 3 Lead Engineer (f/m/x) - Single Sign - on (SSO) Services Engineering

Lead Engineer

As a Lead Engineer (f/m/x), you'll join the Single Sign-On (SSO) Services Engineering team as the SL3 Lead Engineer (f/m/x). You will directly collaborate with business departments, SL2 and Engineering team (local and remote) to ensure Production Stability. Together with the teams you will focus on different types of SL3 tasks with primary focus on Production Stability and vulnerability management. As a Subject Matter Expert (SME), you will be providing support as needed to ensure that SSO Services (Cloud & Onpremise) are highly available. We are committed to building a diverse workforce and to creating excellent opportunities for talented engineers and technologists. Our tech teams and business units use agile ways of working to create #GlobalHausbank solutions from our home market. -> You love this job but feel you cannot tick 100% of the boxes? Send us your CV anyway!

Your key responsibilities

• Act as the highest level of technical support (L3) for authentication / SSO-related incidents
• Perform deep dive debugging of Java services, SAML/OAuth2/OpenID Connect flows, and federation issues
• Collaborate with L2 & Development teams to resolve escalations that require code-level or system-level expertise
• Provide consistent and comprehensive communication on system stability to senior stakeholders
• Drive root cause analysis and system stability improvements to avoid reoccurrence of production issues; formulate and prioritize technical tasks to enhance system maintainability
• Own and drive the streamlining of SL3 support processes
• Be a subject matter expert in Single Sign landscape
• Champion best practices for incident resolution, vulnerability remediation, security & compliance

Your skills and experiences

• Strong experience in developing solutions using Java
• Several years of experience in production support of systems in a complex environment
• Very good SQL and Unix knowledge. Experience in bash / Python scripting is a plus
• Strong communication, coordination, problem-solving skills
• Analytical skills, structured approach, attention to details; high discipline and stress resistance; ability to take ownership of tasks up to full completion
• University degree with technological or scientific focus or equivalent working experience.
• Strong Experience working with Google Cloud architecture, Docker, Kubernetes and any of these Public Clouds: AWS, Azure, GCP
• You have a hands-on attitude, curiosity, make use of your problem-solving skills and speak fluently English.
• Strong communication and collaboration skills

What we offer

• Emotionally and mentally balanced A positive mind helps us master the challenges of everyday life – both professionally and privately. We offer consultation in difficult life situations as well as mental health awareness trainings.
• Physically thriving We support you in staying physically fit through an offering to maintain personal health and a professional environment. You can benefit from health check-ups; vaccination drives as well as advice on healthy living and nutrition.
• Socially connected Networking opens up new perspectives, helps us thrive professionally and personally as well as strengthens our self-confidence and well-being. You can benefit from PME family service, FitnessCenter Job, flexible working (e.g parttime, hybrid working, job tandem) as well as an extensive culture of diversity, equity and inclusion.
• Financially secure We provide you with financial security not only during your active career but also for the future. You can benefit from offerings such as pension plans, banking services, company bicycle or "Deutschlandticket".

Since our offerings slightly vary across locations, please contact your recruiter with specific questions.

This job is available in full and parttime.

In case of any recruitment related questions, please get in touch with Luisa Moderzinski.

Contact Luisa Moderzinski: +49 (151) 5651 6413

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.