Online Banking - Senior Site Reliability Engineer

Job Description

The Online Tribe at Deutsche Bank Private Bank Germany is responsible for the digital customer access channels and services offered by Deutsche Bank and Postbank. The Tribe's application portfolio consists of modern cloud-driven Online Banking & Brokerage customer services, administration frontends used by internal employees as well as further customer-oriented innovative solutions. We work in an agile environment, with a focus on customer centricity and outstanding user experience, and with high reusability and flexibility of technical solutions in mind. Our fundamental is that the highest application availability, scalability, technology- and security standards are a must. With our platform we want to be an enabler for highest quality cloud-based software solutions and processes at Deutsche Bank.

Responsibilities

• As Site Reliability Engineer you contribute to the overarching implementation and operation of Deutsche Bank's Online Banking platform in the Google Cloud to become a central part of the feature-squads, based on the paradigm "you built it you run it".
• Define Service Level Objectives (SLOs), and enable an end-to-end view on customer satisfaction based on best practices for setting up Service Level Indicators (SLIs) to create effective strategies for maintaining and improving system performance and availability.
• Collaborate with Business Functional Analysts and Solution Architects to find improvements in the solution design to improve the resilience of technical solutions early on.
• Consult and guide the squad on the prioritization of reliability improvement and actively deliver them as part of the sprint.
• Hands-on experience in implementing reliability and resilience patterns like auto-scaling, curcuit breakers, bulk-heads, rate limiter, retry mechanisms, etc.
• Actively work on service request fulfilment, incident and problem mgmt. to identify and reduce toil and the MTTR with engineering best practices.
• Align and contribute on state-of-the-art SRE best practices e.g. GitOps, Distributed Tracing, Open Telemetry and Chaos Engineering with the SRE chapter function.
• Be a knowledge- and skill multiplicator of your profession by being a Lead of the Site Reliability engineer population.
• Increase the seniority of the overall Site Reliability Engineer chapter by establishing events and procedures, and foster a culture of high standards.

Skills

• Expert knowledge and hands-on experience with applications hosted on cloud platforms such as Google Cloud Platform as well as with Docker / Kubernetes in combination with with Google Kubernetes Engine (GKE), Terraform or similar technology.
• Experience in resilient software development in Python/JAVA and the usage of modern CI/CD pipelines e.g. Bitbucket, Github, Github Actions.
• Strong experience in the setup of observability, monitoring and self-healing solutions for instance with New Relic, Splunk, Google Cloud Operations, Lightstep and Ansible.
• Very good knowledge of security standards (e.g.: TLS, OAuth2, KMS, Vault, Admission Controllers, let's encrypt), microservice architectures and experience with API Management with Apigee or WSO2.
• Proactive attitude and collaborative Team player mindset paired with self confidence.
• Not loosing your coolness and keep your eye for details even in stressful situations where time matters.
• Having a creative approach towards solving technical problems.
• Excellent communication skills in English.

You Can Expect

• 24 days' holiday + loyalty days + bank holidays (week days offered for bank holidays on weekend days);
• Flexible working hours and working from home;
• Private healthcare and life insurance;
• A culture of continuous learning with coaching and support from experts in your team.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.