GCOO - Facilities Manager - Services Delivery Management - VP

Job Title: Facility Manager

The purpose of the Facility Manager is to take responsibility for the delivery of all workplace facility services, through the Bank's Tier 1 and 2 vendor partners, along with any change programmes delivered at a local level, not limited to but including reactive works for both established and ad-hoc services.

The Facility Manager has accountability for delivering the DB Global Real Estate Teams vision and strategy, at a country level, focusing on achieving consistent operational excellence and client/user satisfaction through industrialization, price/value optionality, and leveraging increased automation and the use of technology to ensure Service Delivery and Operations are fully aligned and integrated.

The Facility Manager is accountable for performance outcomes within their assigned work-stream. They will lead their local team providing regional oversight of operations and working closely with GRE colleagues to ensure client satisfaction, achievement of business goals and close management of risk.

The Facility Manager is accountable for developing and implementing strategies to deliver continuous improvement through implementation of best practices, for execution of transformation and transition projects and for managing service provision through strategic partners and local vendors and vendor management colleagues.

The Facility Manager is a member of the Service Delivery / Operations professions and will provide thought leadership in Service Delivery / Operations, particularly as it relates to their domain experience.

The Facility Services Delivery Manager will develop strong, trusting relationships with leaders within the business and support their team members to achieve trusted advisor status. As a Global Real Restate Team they will be a leadership role model and will actively engage with members of the wider Divisional team, at all levels, ensuring employees understand how they are contributing to the delivery of the business strategy and their role in managing and minimizing risk, as well as the future direction of the business.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Service Delivery Management
• Performance Management
• Finance Management
• People Management
• Stakeholder Relationships
• Governance
• Vendor Contract Management
• HSE, Sustainability & Environmental

Your skills and experience:

• Minimum 10 years' experience in a similar senior Facilities Manager role which includes working knowledge and experience of facilities services as well as project management
• Knowledge of, and how to develop and implement procurement systems, contracts, asset registers, including managing bids and offers and price-quality relationship
• Minimum 10 years of proven ability to manage, and how to compile and implement budgets, forecasts including cost savings reports, and tender financials.
• Educated to degree level or higher (or equivalent) from an accredited college or university (or equivalent)
• Experienced in undertaking all duties and responsibilities in compliance with the rules and regulations encompassing Equal Opportunities, diversity, sustainability.
• Excellent interpersonal skills in relationship building and relationship management. As well as the ability to deal with, and facilitate decision making with a wide range of people.
• Experience of working in cross-functional teams and managing teams to achieve objectives, including goals agreed service providers.
• Excellent oral, written and listening communication skills. Ability to be clear, concise and focused, being able to tailor the message for the audience.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we'll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.