Client Services Administrator - Document Custody

Job Description

Job Title: Client Services Administrator - Document Custody

Location: Santa Ana, CA

Overview: The Document Custody department is primarily responsible for reviewing original mortgage loan documents, reporting on/certifying to the documents, safekeeping the documents and shipping the documents to a requested party. This position has been created because of the increase in warehouse line relationships and agency pools the Document Custody group is handling. The number of warehouse lines has more than doubled in the last year. Also, the number of agency clients has increased by 50% in the last year as well.

What We Offer You:

• A diverse and inclusive environment that embraces change, innovation, and collaboration
• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
• Educational resources, matching gift, and volunteer programs

What You'll Do:

• Be the client point of contact for Document Custody transactions
• Responsible for the administration and client service of warehouse line and whole loan sale transactions as well as Agency certifications
• Responsible for receiving loan files, coordinating deliveries out/file reviews, and reporting collateral positions to mortgage originators and warehouse lenders

Skills You'll Need:

• Relevant experience in a Mortgage related business
• Strong understanding of Mortgage documents including Notes, Mortgages, Assignments, etc.
• Excellent organizational skills with the ability to analyze and improve processes
• Excellent computer and writing skills

Skills That Will Help You Excel:

• Preferably educated to degree level
• Excellent communication skills (written and verbal)
• Able to operate calmly and efficiently in a high volume, intense atmosphere that maintains a very low margin of error
• Excellent organizational skills

Expectations: It is the Bank's expectation that employees hired into this role will work in the Santa Ana, California office in accordance with the Bank's hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in California is $60,000 to $100,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.