CB IB Operations & Controls - Business Support Analyst - Associate

Corporate Coverage Business Support Unit

The APAC & MEA ("AMEA") Corporate Coverage Business Support Unit (BSU) sits within CB & IB KYC Operations, focuses on KYC business management work. Integral of its function, the team provides advisory to the RMs/wider Business on matters regarding navigation of the Bank's controls and governance vis-à-vis KYC/ good-to-trade status. We represent our Business lines on regional and global forums in relation to RMs/KYC related tasks and implement/enforce governance on certain processes to ensure risks and requirements are properly managed. The team manages the client perimeter for Corporate Coverage AMEA and supports the RMs across this region.

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:

• Supplemental Savings Plan on top of mandatory social security
• 15 days of annual paid leave, plus public holiday & Flexible Working Arrangement
• Full ranges of commercial insurance coverage including delegated private hospital
• On-line family doctor consultation for both employee & family members
• Employee Assistance Program for both employee & family member

Your key responsibilities

• Effective stakeholder management, facing off and providing advisory to Business colleagues across seniority.
• Monitoring progression of Business related tasks for KYC Process (KYC Approvals / Account Activity Reviews) & ensure visibility to senior business leadership
• Drive projects and change initiatives, to improve KYC, Client Perimeter and Off-board process for the Corporate Coverage Bank clients
• Analyze regional KYC production data from multiple sources ability to connect the dots between KYC Production/KPI adherence, data discrepancies and the impact it has on Business.
• Analysis and preparation of data for impact analysis, Business/ ACO management for KYC & reconciliation against golden sources
• Performing investigation on anomalies in our processes and errors that have occurred
• Supporting Business and process work streams within BSU function including risk identification and escalation.
• Being proficient in inventing and collapsing of processes or systems needed to implement improvement changes
• Sound knowledge and expertise in evaluating the implications of changes

Your skills and experience

• Recognized university degree with professional experience within the financial services industry
• Excellent oral & written communication skills (English is a must) to interact with global and senior management teams.
• Good stakeholder management skills
• Strong time management, organizational, planning and follow-up skills; ability to multi-task effectively
• Excellent teamwork spirit and possess positive working attitude – including working in teams located globally
• Eye for detail, willingness to question current state practices and drive process efficiency
• Dynamic thinking and highly adaptable to constantly changing environment
• Must have technical skills: Data management/ analysis ability via utilizing Microsoft excel (Data analysis / pivot tables / vlookups). Experience with power query/automate, Python (e.g. Pandas) and/or SQL (e.g. duckDB, MySQL, Oracle, PostgreSQL) is highly preferred
• Analytical Skills: Good analytical skills to interpret and translate business needs into operational processes. Analyze data and workflows to deliver problem solving solutions.
• Decision Making Capabilities: Able to assess inputs from stakeholders, analyze a situation and suggesting a right plan of action.
• At least 7 years of working experience in the above

How we'll support you

• Training and development to help you excel in your career
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Coaching and support from experts in your team
• Flexible working to assist you balance your personal priorities

About us and our teams

Deutsche Bank is the leading German bank with strong European roots and a global network.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.