T700 Depot Military Field Service Representative – Tolemaida, Colombia

T700 Depot Military Field Service Representative – Tolemaida, Colombia

GE Aerospace is a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. We power flight safely and reliably for today, tomorrow, and the future, partnering closely with customers to deliver high-quality outcomes with speed and efficiency.

This role supports the startup and sustained operation of a T700 engine depot in Tolemaida, Colombia, serving the Colombian military's helicopter fleet. The Field Service organization is focused on operational readiness, on-time delivery, and cost-effective maintenance solutions that meet contractual and mission requirements.

The Military Field Service Representative (FSR) will serve as GE Aerospace's on-site liaison to the Colombian military, supporting depot startup and ongoing repair, installation, troubleshooting, and maintenance activities for T700 turboshaft engines. The FSR will coordinate technical support, drive issue resolution, and enable customer success while meeting contractual, safety, and quality objectives.

Key Responsibilities:

• Act as the single point of contact to the customer for timely resolution of depot-level tooling, maintenance, repair, and engine management concerns
• Establish and maintain strong on-site relationships to provide ongoing technical and business support
• Provide hands-on technical assistance leveraging in-depth knowledge of T700 installation, operation, and troubleshooting to keep the customer on schedule
• Use disciplined analytical methods to drive root-cause analysis; create presentations and spreadsheets (including pivot tables and Pareto charts) to track issues and implement lasting corrective actions
• Exercise sound judgment to propose solutions beyond set parameters for complex maintenance and troubleshooting scenarios, drawing on internal and external resources
• Lead low-risk projects and serve as a resource for colleagues; explain technical concepts and build consensus across maintenance, engineering, and management stakeholders
• Uphold and promote safety, quality, delivery, and cost objectives; ensure compliance with export control and security requirements

Required Qualifications:

• Fluent in Spanish and English (reading, writing, and speaking)
• Bachelor's degree from an accredited college or university; or a High School Diploma/GED plus a minimum of 4 years in a field service representative or jet engine maintenance role
• Minimum 3 years of field maintenance, modification, and repair experience on T700 engines
• Strong oral and written communication skills with demonstrated ability to analyze and resolve problems
• Ability and willingness to travel as required
• Ability and willingness to obtain and maintain a U.S. Government security clearance

Desired Characteristics:

• 5+ years of hands-on turboshaft engine maintenance experience
• T700 experience across depot, organizational, intermediate, and flight line troubleshooting levels
• Strong customer interaction and communication skills; proven leadership abilities
• Demonstrated proficiency in repair troubleshooting, shop operations, testing of jet engines, and support equipment tooling
• Ability to make formal presentations to maintenance, engineering, and management at all levels
• Project management experience; ability to lead and influence customers and peers
• Experience mentoring and transferring technical knowledge; strong written and oral communication
• Ability to work independently with technical guidance as needed
• High degree of tact and diplomacy to collaborate effectively with customers at all levels
• FAA Powerplant license (preferred)

The base pay range for this position is $100,000.00-133,000.00 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/commission based on the plan.

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage, access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.