Managed Services Salesforce Director

Salesforce Consulting Generalist

At PwC, our people in business application consulting specialize in consulting services for a variety of business applications, helping clients optimize operational efficiency. These individuals analyze client needs, implement software solutions, and provide training and support for seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analyzing their needs, implementing software solutions, and offering training and support for effective utilization of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimizing operational efficiency and achieving their strategic objectives. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion, and a commercial mindset are all foundational to our success. You create a healthy working environment while maximizing client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Lead in line with our values and brand.
• Develop new ideas, solutions, and structures; drive thought leadership.
• Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
• Balance long-term, short-term, detail-oriented, and big picture thinking.
• Make strategic choices and drive change by addressing system-level enablers.
• Promote technological advances, creating an environment where people and technology thrive together.
• Identify gaps in the market and convert opportunities to success for the Firm.
• Adhere to and enforce professional and technical standards, the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Salesforce - Application Evolution Services team you are expected to lead the creation and implementation of impactful Salesforce solutions. As a Director you are expected to set the strategic direction, lead business development efforts, and oversee multiple projects while maintaining impactful executive-level client relations. This role involves developing Application Managed Services solutions that align with clients' technology and business needs.

Responsibilities

• Develop and implement impactful Salesforce solutions
• Set the strategic direction for the team
• Lead business development efforts
• Oversee multiple projects and client relations
• Align solutions with clients' technology and business needs
• Mentor and guide team members
• Foster an environment of integrity and inclusion
• Comply with PwC policies and standards

What You Must Have

• Bachelor's Degree
• 8 years of experience

What Sets You Apart

• Developing Application Managed Services solutions
• Solving business and technology challenges
• Delivering SAP, Oracle, Salesforce, and/or Workday solutions
• Leading teams and fostering trust
• Conducting industry, market, and competitive analysis
• Developing business cases and ROI understanding
• Creating customer-centric operating models
• Driving strategic change in client organizations
• Writing and presenting to industry audiences