Operations Support, Administrator

Operations Support Administrator

Temporary position for 6 months

As an Operations Support Administrator, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing, and verification of database data integrity. You perform administrative and follow-up tasks to support your unit's day-to-day operations and help it meet operational objectives and carry out initiatives in accordance with the detailed directives in place. The ability to drive results is therefore essential. You help process information and solve simple, everyday issues, tailoring your approach as needed. You respond to administrative and operational questions. More specifically, you will be required to:

1. Process manual changes received by mail or email through ticketing system
2. Service client/member accounts such as build member accounts; post payments; make adjustments, investigate as required
3. Carry out administrative tasks, including manipulation of data, data entry and modification
4. Help prepare documentation with recommendations for appropriate handling
5. Serve as resource person for administrative and operational matters

What We Offer:

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What You Bring To The Table:

• College diploma in a related field
• Please note that other combinations of qualifications and relevant experience may be considered
• Expertise in MS Outlook and MS Excel
• Expertise in data processing (typing)

Desjardins is committed to equity, diversity, and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients, and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family: Administration (FG)

Unposting Date: 2025-09-19