Sales Development Representative - Remote Eligible

Sales Development Representative

Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status.

At Deputy, we're improving the world of work, one shift at a time, for 80% of the world's workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.

If you're passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!

As a Sales Development Representative (SDR) at Deputy, you will play a pivotal role in driving new business across targeted segments. Collaborating cross-functionally, you will help execute an innovative outbound strategy, actively sourcing and building pipelines for our Account Executives. We're seeking enthusiastic and ambitious individuals ready to enhance our sales efforts.

In this role, you will spend a significant amount of time making cold outbound calls, re-engaging with previous inquiries, and sending prospecting emails to potential Deputy customers. You will also coordinate qualified discovery calls and demonstrations with the Account Executive team to facilitate the sales process.

We are looking for individuals committed to continuous learning and who inspire their teammates to succeed. If you are ready to contribute to our team and grow your career in sales, we want to hear from you!

Responsibilities

• Proactively source, engage, and qualify strategic prospects in targeted industries.
• Navigate a high volume of sales inquiries and proactively reach out to prospects via phone calls.
• Qualify prospects for the Deputy sales process, ensuring optimal scheduling of demonstrations with Account Executives.
• Coordinate appointments and web demonstrations with the sales team to advance leads toward subscription.
• Accurately document prospects' pain points and business cases in our CRM (Salesforce) and maintain up-to-date records.
• Uphold a customer-first approach, providing a positive first impression of Deputy to all prospects.

Requirements

• At least 2 years of outbound sales experience is preferred as an SDR, BDR, or in agency recruitment.
• Experience in hospitality, retail, or healthcare/medical sectors is advantageous.
• Exceptional phone presence and interpersonal communication skills, with the ability to build rapport quickly.
• Experience qualifying prospects and effectively relaying insights to Account Executives.
• Ability to engage key decision-makers and translate their pain points into viable product solutions.
• Familiarity with outbound account planning, research, and prospecting.
• Driven to meet and exceed measurable performance goals.
• Strong work ethic, integrity, and resilience; adaptability to the dynamics of a scaling organisation.
• Data-driven and process-oriented approach to work.
• A growth mindset, focused on continuous learning and achievement.
• Team-first mentality with a commitment to collective success.
• Any experience in the following technologies will be advantageous: Salesforce, Outreach, Cognism, Sales Navigator.