Salesforce Data Cloud Admin/specialist

Salesforce Data Cloud Admin/Specialist

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world.

We're seeking a Salesforce Data Cloud Admin/Specialist to run day-to-day operations inside Data Cloud. You'll manage ingestion jobs, harmonization, segmentation, and activation to ensure the platform delivers value across marketing, service, and analytics use cases.

Responsibilities

• Configure and maintain Salesforce Data Cloud ingestion jobs and data streams.
• Set up and monitor identity resolution rules, unification, and harmonization processes to deliver a trusted single customer profile.
• Create and manage audience segments for activation across Marketing Cloud, Service Cloud, Commerce Cloud, and external channels.
• Build calculated insights to support reporting, personalization, and campaign logic.
• Partner with CRM/Marketing teams to translate business requirements into Data Cloud segments and activations.
• Troubleshoot ingestion errors, segment mismatches, and activation job failures.
• Stay up to date on Salesforce Data Cloud features, governance practices, and new capabilities.

Qualifications

• 2+ years of Salesforce administration or CDP operations experience; hands-on Data Cloud experience required.
• Strong knowledge of Data Cloud objects (Data Lake Objects, Unified Profiles, Calculated Insights, Segments, Data Streams).
• Familiarity with Salesforce Marketing Cloud or Service Cloud activation paths.
• Basic SQL and troubleshooting skills for calculated insights.
• Salesforce certifications (Data Cloud Consultant, Administrator) preferred.
• Strong communication skills for collaborating with business stakeholders and technical teams.

What Do We Offer?

• We enjoy spending time together, working closely with other local colleagues, and getting to know one another. Our Buenos Aires offices (Villa Crespo or Mar del Plata) are fully equipped with refreshments and great common spaces!
• Premium healthcare through OSDE for the employee and their immediate family members
• Mendel prepaid card with a monthly allowance for grocery purchases
• Monthly reimbursements for Wi-Fi/electricity expenses
• Monthly reimbursements for training/English classes
• 100% covered "Plan Total" membership at Sportclub
• Access to a our benefits platform through Bonda
• A flexible vacation policy

DEPT® is an equal opportunity employer (EOE). We believe our work is at its best when our people feel safe and free to be themselves. We're committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone's lived experience, race, color, religion, sex, national origin, age, disability, and genetic information. So tell us about any accommodations you need. It's totally confidential and only used to make sure you feel fully supported at every step.

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.