IT Field Services Coordinator

It Field Services Coordinator

Depot Connect International is the leading independent UK service provider for tank transport & depot services. We operate over 80 modern tractor units, and employ circa 300 people within our network of eight depots.

We're looking for a highly motivated IT Field Services Coordinator to join our Manchester based team. In this role, you'll provide hands-on support across our UK depots and remote support for EU locations, playing a key role in driving our IT operations forward.

Pay: Up to £45,000.00 per year

Key Responsibilities Include:

• Providing onsite and remote IT support across UK and EU locations
• Leading on hardware deployments, site-level standards, and local network troubleshooting
• Supporting the IT Director on strategic projects
• Collaborating with the Helpdesk and technical teams to resolve escalated issues
• Designing and presenting reports/updates to stakeholders as required
• Supporting the Helpdesk team in managing the ticketing queue and assisting with any escalated tickets

About You:

• Ability to work in a fast paced environment with attention to detail
• 3+ years' experience in a technical or IT coordination role
• Strong problem-solving and communication skills
• Ability to manage multiple projects and stakeholders
• A flexible, proactive mindset and willingness to travel
• Degree or equivalent experience
• Fluency in English (Dutch or German a bonus)

What We Offer:

• Competitive salary
• Company pension
• Free on-site parking
• Discounted gym membership
• Opportunity to influence and shape the future of a growing organisation
• Supportive and collaborative leadership team

Benefits:

• Company pension
• On-site parking

Schedule:

• Monday to Friday

Education:

• Bachelor's (preferred)

Experience:

• IT support: 5 years (preferred)