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Customer Service Advisor
Assist NSW residents by providing accurate regulatory guidance in a high-volume contact centre
Gosford, New South Wales, Australia
Entry Level
$99,938
USD / year
yesterday
Department of Customer Service
An Australian government agency dedicated to providing customer services and support for New South Wales residents.
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Job Title
Enjoy working in a highly cooperative, supportive & customer-focused team
Thrive in a dynamic, high-volume contact centre environment
Have sound judgement to quickly and accurately understand and explain complex regulatory information
Have excellent verbal and written communication skills with the ability to articulate specialised information to a variety of stakeholders including CALD customers
Have the aptitude to navigate multiple information systems simultaneously to research and capture information with accuracy
Maintain attention to detail
Proactively handle competing priorities with maturity
Salary Grade 5/6, with the base salary for this role starting at $99,938 base plus superannuation
Customer Service Advisor
Gosford, New South Wales, Australia
$99,938
USD / year
Support
About Department of Customer Service
An Australian government agency dedicated to providing customer services and support for New South Wales residents.