Solutions Engineer

Solutions Engineer

The required location for this role is Denver, Colorado. Local candidates will be prioritized. Job posting may be removed earlier if the position is filled or if enough applications are received.

Our Global Enterprise Segment West team desires to hire a hardworking Solutions Engineer (SE), who will be working as a trusted advisor and partner to top-level Enterprise customers. You will partner with our Account Executives in a pre-sale's technical role, showcasing Cisco product solutions-setting up demonstrations and explaining features and benefits to customers-and designing and configuring products to meet specific customer needs. You will be an integral member of the team, working towards our common goals and demonstrating the business value of Cisco Services, Solutions, and Architectures by aligning opportunities with customer challenges and priorities. The result is ensuring that this Cisco architectural vision addresses the desired new outcomes and capabilities that the customers need to support their business. You will gain access to the full portfolio of Cisco technologies, solutions, software and services, to affect change and provide value to customers in Gold Mining, High-Tech and Finance. You will collaborate with the Account Manager and Overlay Architecture Teams to recommend and lead solution design, demonstrate sustainable low TCO architectures, customized to meet our customers’ requirements. You will provide an architectural perspective across the Cisco product & services portfolio but can use your technical specialization to drive deeper engagement for specific opportunities where appropriate. You will be an integral participant in the development of sales strategy planning and responses or proposals for assigned opportunities.

Your impact:

• Build awareness, foster education and drive energy and excitement for Cisco Technologies, internally and externally to customers, team members, partners, etc.
• Play a meaningful role in the design, development and promotion of the technical solutions that can address our customers’ challenges.
• Travel as needed to meet clients and attend events.
• Keep up to date on relevant competitors' solutions.
• Deliver and/or support delivery of technical presentations to customers, as well as deliver architecture selling concepts and methodologies to customers.
• You are passionate about the customer experience and excited about technology.
• You are a collaborator, a customer advocate and have a growth mindset and lifelong love for learning.
• You will identify top opportunities and design future state architectures aligned to the customer's technical strategy.
• You can deliver and/or support delivery of technical presentations to customers.
• You are passionate about the customer experience and excited about new technologies and how technologies help our customer solve their business challenges.
• Excellent technical consulting skills, including the ability to define trade-offs, highlight differentiators, ask probing questions, and incorporate Cisco solutions into a broader technology environment.

Minimum qualifications:

• 4+ years of networking/telecommunications/datacenter industry related experience as well as Cisco product experience or relevant experience in key competitor offerings in technology area.
• You have a competency in at least 1 of the following domains: Data Center (Networking or Compute), Security, Enterprise Routing/Switching/Wireless, Collaboration, AI, Observability.
• Verifiable written and verbal communication, listening, negotiation and presentation skills.
• Strong problem-solving skills: ability to assess a problem and plan an effective course of action.

Preferred qualifications:

• BS/BA (EE/CS) or equivalent experience.
• CCNP, CCDP or similar vendor Certification preferred.
• You have a general knowledge/awareness of common integrations of adjacent solutions sets typically used in the enterprise space. Example of integrations could include, Load Balancing, DNS/DHCP or IAM Administration, ITIL Methodology, SRE, CMDB Integrations, Monitoring and Alerting, Data/Storage, Cloud Technologies.
• Excellent EQ / Soft Skills desired: Meeting Management, Objection Handling, Difficult Conversations, Situational Awareness.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $205,700.00 to $266,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees.
• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco.
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees.
• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations).
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next.
• Additional paid time away may be requested to deal with critical or emergency issues for family members.
• Optional 10 paid days per full calendar year to volunteer.
• For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
• Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan.
• For quota-based incentive pay, Cisco typically pays as follows:
• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
• For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target.
• Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

• New York City Metro Area: $223,000.00 - $330,300.00
• Non-Metro New York state & Washington state: $217,200.00 - $315,300.00

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected