Workday HCM Benefits Or Payroll AMS Support Consultant

US Delivery Center Solution Specialist

Our Deloitte Human Capital team helps organizations create value through people performance. We work with clients to reimagine work, the workforce, and the workplace across the enterprise and to transform their HR functions with AI and emerging technology. With the rapid pace of change in today's world, you will help clients answer questions like: How do I access, develop, and motivate my workforce? What should my AI strategy be for the HR function? Do I have the right organization and culture to enable performance? Join our team to make work better for humans and humans better at work.

Work You'll Do As a US Delivery Center Solution Specialist on the team serving in a configuration or post implementation support role, you will:

• Provide ongoing production support post-implementation, including troubleshooting, optimizing, and maintaining the Workday system for the Benefits or Payroll modules
• Support end-to-end testing of the Workday Benefits or Payroll modules by identifying and resolving issues to ensure the system meets user requirements and integrates smoothly with existing business processes
• Offer guidance and support on Workday Benefits or Payroll modules functionalities
• Support functional activities for the Workday Benefits and/or Payroll workstream to include planning, process design, configuration, user acceptance testing, etc.
• Assist clients in addressing their most complex business challenges by maximizing performance of the Workday Payroll and/or Benefits functions through leading-edge systems and processes
• Define, build and implement enhancements to Workday Payroll and/or Benefits processes and structures to improve its alignment to business objectives and help drive business results
• Coordinate with other workstreams within the project for defining an integrated solution
• Organize and deliver services on a cross-section of complex projects

The Team Deloitte's Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our HR Strategy & Technology offering develops leading global HR strategies and implements HR technologies that drive transformation, maximize the workforce experience, and sustain HR effectiveness and value while navigating a world of disruption. This opportunity sits within our Deloitte US Delivery Center model, which is dedicated to driving impactful business services. It leverages Deloitte's scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte.

The Deloitte US Delivery Center has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the delivery center model provides high-quality services to our clients. USDC professionals work out of one of our specific delivery center locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.

Qualifications Required: 2+ years of experience delivering Workday HCM configuration or support solutions 1+ years of system configuration or application management support (AMS) experience specifically with the Workday Benefits and/or Payroll modules Ability to obtain and maintain required Workday certification for this position Bachelor's degree Delivery Center Location & Travel Requirements: Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg) Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location Travel Requirement: Maximum of 10% overnight travel for client or project purposes Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Preferred: Actively Workday Benefits or Workday Payroll Certified