Senior Analyst, Managed Payroll Services - Business Process Solutions

Senior Payroll & Operations Specialist

Join the world's leading professional services firm assisting employers in operating payrolls for their workforce. As a Senior Payroll & Operations Specialist, you will join a dynamic team delivering our US Managed Payroll Tax Services offering.

Work You Will Do

This opportunity is intended for professionals whose deep, practical experience in multi-state payroll tax enables them to operate independently and deliver at the highest level - regardless of academic credentials. Candidates are expected to have led significant payroll tax projects, demonstrated advanced technical acumen, and provided authoritative client guidance. You will be responsible for delivering payroll tax services for clients. You will need to deliver the following activities to the highest standards of client service with impeccable levels of accuracy:

Payroll Tax Configuration & System Maintenance

• Configure payroll wage codes to accurately apply employer and employee taxes and social security contributions.
• Ensure proper setup and ongoing maintenance of local withholding codes for employers and employees within the Deloitte payroll tax system.
• Register employers for payroll taxes across relevant jurisdictions.
• Apply for identification numbers (e.g., FEIN, SUI) when expanding into new states or regions.
• Maintain good working knowledge of Tax State/SUI agency portals.

Compliance, Filings & Documentation

• Prepare and file payroll tax returns in accordance with federal, state, and local requirements.
• Prepare Forms W-2, Forms 1099, and state equivalents.
• Coordinate year-end activities to ensure all annual tax filings, including W-2s, are accurate and timely.
• Perform regular internal audits and compliance checks to identify and resolve issues, minimize filing delays, and monitor penalties or tax notices.
• Perform quarterly reconciliation and data analysis, reconciling federal and state withholding and unemployment taxes at regular intervals (monthly, quarterly, annually).
• Reconcile payroll taxes at the employee level to ensure precision.
• Execute tax adjustments and amendments as needed.

Advisory & Partnership Responsibilities

• Liaise with federal and state agencies regarding payroll tax matters.
• Prepare Powers of Attorney to support client representation with tax authorities.
• Communicate directly with internal and external clients regarding tax inquiries.
• Research complex payroll tax issues and provide clear guidance.
• Ensure that all tax-related system updates are reviewed, understood, and properly implemented.
• Work in close partnership with clients to guarantee accurate and timely processing of payroll tax liabilities.

Process Improvement & Strategic Initiatives

• Evaluate and enhance payroll tax processes for greater efficiency and accuracy.
• Identify opportunities for automation and lead implementation efforts to streamline payroll tax operations.
• Proactively identify and resolve issues, driving positive change and continuous improvement in payroll tax services.
• Help establish and maintain required operating protocols for the payroll service offering.

The Team

The Deloitte Business Process Solutions (BPS) Tax team delivers comprehensive payroll tax administration and compliance services for clients, leveraging deep technical expertise, advanced technology, and a collaborative service approach. Our team serves organizations of all sizes, across diverse industries, providing end-to-end support – from tax registrations and wage code configuration to reporting, reconciliation, and process improvement. We solve critical challenges in compliance, data accuracy, and efficiency by combining best practices, automation, and experienced insight. BPS is committed to delivering timely, accurate, and scalable solutions while anticipating regulatory changes and client needs.

Qualifications

Required:

• Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 – 3 days per week
• 3+ years of progressively responsible experience in payroll tax processing, preferably in a multi-state US environment
• Bachelor's degree in a related field, or with equivalent work experience (10+ years of payroll processing and project management)
• One of the following active accreditations obtained:
• Licensed CPA in state of practice/primary office if eligible to sit for the CPA
• If not CPA eligible:
• Certified Payroll Professional (CPP)
• Enrolled Agent
• Juris Doctor (JD)
• Ability to travel up to 10%, on average, based on the work you do and the clients and industries/sectors you serve
• Demonstrated fluency in both written and spoken Spanish, with the ability to communicate complex payroll tax concepts to clients and colleagues

Preferred:

• Proficiency with payroll software (e.g., ADP, Workday, Paycom) and Microsoft Excel.
• An aptitude for working as part of dynamic team with diverse members
• Ability to prioritize tasks, work and manage multiple assignments in a team environment
• Strong analytical, consultative, quantitative, and project management skills
• Executive presence, and excellent communication (verbal & written) and presentation skills with an aptitude for working as part of a global team
• Excellent analytical and problem-solving skills with high attention to detail
• Ability to handle confidential information with discretion
• Attention to detail, self-starter and deadline oriented
• CPP certification

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html