Qrm - contractual Deal Strategy, Contracting And Risk Support Manager - national_office

Risk Manager

The National Office, a key Strategic Enabler in our new model, is comprised of professionals with various areas of focus that collectively provide mission critical services to support Deloitte's overall success. Whether focused on project financials, quality and risk management, methods and tools, sales excellence, talent, leadership support, or other activities, these professionals ensure that our Firm operates efficiently and that our people are able to effectively serve clients every day.

Deloitte Consulting LLP's Quality and Risk Management group is seeking a Risk Manager to join the Life Sciences & Health Care (LSHC) Industry Risk Management team. Successful candidates will have extensive experience in identifying and mitigating business and contract risks associated with the provision of professional consulting services. The Risk Manager role involves providing quality and risk management support throughout the opportunity and engagement lifecycle, including risk consultations to opportunity pursuit teams, reviewing and revising as applicable draft contracts (Statement of Works, Engagement Letters, Change Orders) for professional services, assisting in and at times leading negotiations with clients and other third parties, monitoring and mitigating risk during engagement execution, and serving as a trusted risk advisor to senior client service executives. Job functions include:

• Deal Support, Contracting, and Negotiations
  • Assist with deal desk and contract review activities. Support our sales team with deal and contract structuring, RFI/RFP/Proposals, contract review, drafting custom provisions, and negotiations.
  • Intersect with various functions - including sales, legal, finance, and delivery - to act as a strategic advisor to help manage deal flow and to optimize sales and contracting cycles.
  • Work closely with deal teams and legal in reviewing, advancing, and negotiating agreements such as master agreements, confidentiality agreements, and teaming agreements. Own risk consultation and contracting review of scope of work/SOW documents and related schedules.
• Ongoing and Post-Execution Risk Management and Contracting Support
  • Assist with ongoing contracting, risk management, and mitigation support for ongoing contracting requirements - SOWs, Change Orders, amendments, and renewals.
  • Work actively with account leadership and quality team to identify and help mitigate post-signature delivery and engagement risks.
  • Facilitate continued compliance with contractually required policies and processes and with the Firm's internal policies.
• Knowledge Management and Training Support
  • Maintain knowledge of core professional services (e.g., IT, Managed Services, Outsourcing) and product offerings to continue supporting contracting and risk matters in a fast-paced, constantly changing environment.
  • Proactively pursue, assess, and, where appropriate, advance firm's initiatives, including in the areas of software, cloud, data analytics, operate services, Generative AI, and privacy & security.
  • Support strategic initiatives pertaining to development/updating of processes, tools, and templates to improve overall risk management and contracting practices and to help drive adoption of such processes, tools, and templates.

A successful candidate will possess these skills:

• Strong understanding of professional services contracting lifecycle with an emphasis on technology services
• Proven track record influencing a diverse set of stakeholders and driving common outcomes with a strong understanding of commercial contracting processes, including terms and conditions
• Outstanding verbal/written communication, collaboration, and negotiation skills to lead an environment driven by customer service and teamwork
• Excellent leadership skills, including ability to prioritize critical needs, act decisively, and handle a high volume of complex tasks within a given timeframe
• Experience in writing and reviewing scope of work documents, with a focus on incorporating actionable and measurable guidance to address specific risks around delivery execution
• Proven willingness to listen and learn, and a consistent record of making and explaining appropriate decisions (even when this leads to tough business discussions).
• LSHC industry experience, with an understanding of the unique risks affecting this industry
• Experience handling risk issues pertaining to some combination of outsourcing, cloud software, software licensing, and alliance agreements

Required:

• Experience Requirements: Minimum 5-8 years of direct contract negotiation for technology services or experience in the Consulting/Professional Services space
• Education: BBA/BA/BS in related field
• Ability to travel approximately 25%; flexibility required based on candidate location and role
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

• Technology delivery and implementation services experience
• Education: Masters' Degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $124,000-$229,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.