Analyst - Collection Curation Services - Knowledge Services

Collection Curation - Analyst

Do you like working with people associated with an organization that enables flow of knowledge and expertise to our client service professionals around the world? Then this might be the perfect opportunity for you. Collection Curation team is looking for highly motivated individuals with expertise in communications, attention to detail, positive attitude, presence, and ability to interact across many levels to support delivery of projects with Deloitte member firms around the world.

Work you'll do

As a part of this team, you will be responsible for:

1. Deliver on aligned collection curation topics
2. Conduct basic internal and external research on topic for understanding of key trends and potential scope.
3. Conduct basic research, and analysis to identify topic trends which may impact Collection scope using internal portals and secondary/third-party research databases such as Factiva, Hoovers, OneSource, Thomson, and industry journals etc.
4. Demonstrate good understanding of aligned industry/business
5. Curate topic aligned content from internal portals
6. Prepare intermittent deliverables for covering current content counts; usage; freshness; gaps; experts
7. Conduct outreach for content based on Collection priorities
8. Manage intranet portals for Collections by supporting activities including content management, optimization, and sourcing
9. Ensure content pertaining to Collections on the repositories and the web portal is tagged with proper metadata, taxonomy values for easy search and retrieval
10. Contribute various documents to aligned repositories
11. Act as super delegate to assist with, and collaborate with practice/business teams to drive people profile completion
12. Perform content usage analysis using available metrics reports, identify trends, and determine content archival, acquisition and promotion strategies for Collections to share with curator to inform curation priorities
13. Manage knowledge sharing through various communities of practice, micro-blogging tools and other collaboration spaces

Project/process management

• Support the curator and the senior member to plan and engage in activities for building and launching Collection content
• Demonstrate good communication and presentation skills, and ability to create process documents and training materials
• Focus on quality and strict adherence to governance guidelines and standards

The Collection Curation Team works closely with global Deloitte practitioners to acquire and publish content related to key topics across Businesses and Industries to the global management portal and manage the topic related intranet sites. This content is intended to help Deloitte practitioners find relevant content just in time to win new projects and deliver quicker and quality deliverables to their clients.

Qualifications

Mandatory skills:

• Graduate/Bachelors degree with more than 2 years of relevant experience
• Educational qualification in Business Administration, English Language, Mass Communication, Humanities, Library Sciences, Commerce, Information Systems or similar
• Experience in Secondary research

Summary of skills:

Key skills:

• Good understanding of aligned Industry/Business/Topics and ability to sift through differing industry terms.
• Intermediate secondary research skills - ability to synthesize large amounts of quantitative and qualitative data and integrate into meaningful reports and recommendations.
• Proficiency in understanding and utilizing GenAI tools.
• Demonstrate understanding knowledge of Content Management platforms.
• Demonstrate understanding of intranet social media tools.
• Showcase basic understanding of content management life cycle, client confidentiality, taxonomy, search.
• Detail-oriented to identify relevant content.
• Understanding of metrics and analytics interpretation.
• Excellent verbal and written communication skills with ability to influence appropriate outcome.
• Attention to detail and delivers high quality deliverables.
• Be able to work independently and as part of a team with professionals at all levels.
• Be able to prioritize tasks, work on multiple assignments, and raise concerns/questions where appropriate.
• Ability to work across cultures and in a virtual environment.
• Self-motivated and strong team player.
• Ability to build networks within the organization.
• Effectively leverage internal social media & collaboration tools to connect people-to-people and people-to-content.

Location: Hyderabad, Bangalore

Work timings: 11AM to 8PM