Software Principal Engineer

Software Principal Engineer

The Software Engineering team delivers next-generation application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics — all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners.

Join us as a Software Senior Engineer on our PowerMax InMarket Engineering team in Bangalore to do the best work of your career and make a profound social impact.

What you'll achieve: As part of the PowerMax InMarket Engineering Organization you will play a key role within the Primary Storage Division at Dell Technologies. As a Software Senior Engineer, you will become part of Customer facing division of the PowerMax Engineering group, designing and implementing improvements to the PowerMax product install base as well as developing solutions to complex issues found at customer sites with the product. You will be joining a team of engineers considered as systems experts strong troubleshooting skills, in-depth source code knowledge and coding ability and widely recognized as engineers that help drive improvements and features of the highest quality with recovery, serviceability and Total Customer Experience the forefront of everything they do.

You will: Take ownership of functional areas and independently resolve real-time customer issues, potentially across functional areas, using advanced debug techniques and in-depth code analysis. Independently perform detailed root-cause analysis of critical events including assisting with full scale customer recreations and helping to develop fixes to resolve the underlying issue. Assignments may also include assisting with new feature development, working with the development teams, to ensure new features are released on time with quality. Assist in the development of new features and evolution of the current PMAX features based on past customer experiences. Where applicable, design, code, test and document changes to the code and be accountable for QA test cycle code validation through triage activities. The person will support SW QE in resolving issues and providing fixes for issues in a timely manner.

Take the first step towards your dream career. Here's what we are looking for with this role:

Essential Requirements:

• 8+ years of experience in software development and/or troubleshooting software systems, with a BE or equivalent degree in Computer Science or a related discipline
• Strong hands-on coding skills in C/C++, with the ability to read and understand large, complex codebases
• Strong fundamentals in operating system concepts, data structures, and system programming; experience with real-time embedded, distributed, or fault-tolerant systems is a plus
• Proven ability to troubleshoot complex issues involving hardware, firmware, and system software integration
• Excellent analytical, problem-solving, and communication skills, with the ability to learn independently and drive technical improvements

Desirable Requirements:

• Knowledge of Dell Enterprise Storage Product architecture a plus
• Ability to work in a global team environment
• General knowledge and application of Agile software engineering processes

Who we are: We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 31 Jan 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.