Sr. Support Finance Operations On Demand

Sr. Support Finance Operations On Demand

Glovo is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Your Mission

Glovo launched Glovo On-Demand in 2022, a new vertical with the purpose of helping partners power their own delivery channels using our world-class logistics network. Since this is a young business unit, we don't have all the answers yet—and that's where you come in. As Finance Operations Senior Assistant, you will have a key role over the next 12–18 months in supporting the rapid growth and increasing complexity of Glovo On-demand Finance Operations.

If you're someone who enjoys getting your hands dirty with data, fixing broken processes, and working in a fast-paced, multicultural environment where your technical input actually changes how we operate, this is for you.

The Journey

• Own On-demand finance operations E2E.
• Generate invoices and payments files accurately in a timely manner.
• Support payment collection processes, negotiating payment terms when necessary.
• Update and maintain billing records and master data when applicable.
• Support the resolution of partner invoicing and payment inquiries within agreed SLA's.
• Collaborate closely and proactively with commercial teams in resolving all billing related inquiries within established SLAs.
• Assist in identifying and implementing E2E process improvements.
• Assist with pricing reconciliations.
• Maintain and update billing documentation thoroughly and accurately, in accordance with department guidelines.
• Support pricing analysis including deep-dives on partner or country-level profitability and identify margin improvement opportunities.

Qualifications

What You Will Bring To The Ride

• 4+ years' experience in B2B billing, AP/AR experience is a plus.
• Highly organized and able to multi task in a fast-paced environment with attention to detail with a quality focus.
• A data-driven mentality, using analytics to resolve problems, make informed decisions and optimize processes.
• Ability to develop in a multicultural environment; a true team player.
• Adaptability, Patience and Responsiveness and service-oriented attitude.
• Office Suite expertise (Excel).
• Excellent English and Spanish communication skills.
• Knowledge of ERP systems (SAP, Navision, Business Central, Salesforce..), experience in shared service centers, global finance operations, process improvement or accounting are a plus.
• Experience working with SQL is a plus.
• Familiarity with scripting languages (ex. Google Apps Script) for data manipulation is a plus.

Additional Information

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).