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Operations Intern

Assist in updating operational reports and performance analytics to improve delivery efficiency
Internship
2 days ago
Delivery Hero

Delivery Hero

Operates a global online food ordering and delivery platform connecting customers with restaurants, groceries, and quick-commerce services.

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Operations Intern

PedidosYa is the leading technology company in delivery and fast commerce present in 15 countries of Latin America. It is part of Delivery Hero, the world leader in delivery that operates in more than 70 countries around the world. Our objective is to simplify the day-to-day for millions of people, through our passion for technology. We are a team with good energy that moves fast to generate impact. We are looking for people who like challenges, with a desire to go further and above all, who play as a team. Are you interested?

What challenges await you?

  • Collaborate in the update of operational reports and performance analysis.
  • Contribute to the improvement of operational processes to optimize times and efficiency.
  • Monitor and manage the orders entered in the application, verifying product availability and estimated preparation times.
  • Support the optimization of internal processes to improve efficiency in the management of orders and deliveries.
  • Provide support in the planning and execution of inventories, ensuring the correct availability of products.
  • Attend to queries and requests from Store Managers.
  • Participate in the elaboration of operational reports, evaluating key metrics such as delivery times and customer satisfaction.
  • Collaborate with other areas of the business to ensure the efficient integration of processes.
  • Development, standardization, and execution of operational processes.

What do we expect from you?

  • Students of the careers of: Industrial Engineering, Business Administration, Marketing or related fields.
  • Interpersonal skills, communication, and organization.
  • We are looking for proactive, analytical, problem-solving, responsible people with a desire to learn.
  • Knowledge of Excel/Office and Google tools (sheets, presentations) is valued.

Diversity of talent empowers our Cooltura and our organization. We play as a team in everything we do, and what we like most about that is that we promote the creation of diverse and inclusive teams that can contribute different perspectives to PedidosYa. Our job opportunities are open to all people, regardless of their gender identity, sexual orientation, ethnic origin, religion, age, disability and/or other individual characteristics. In case you need any reasonable accommodation or particular accessibility to have the interview, please do not hesitate to clarify it in your application. Also, feel free to indicate us your pronouns (he/she/elle) from the first contact. #CoolturaPeYa #LaDiversidadNosPotencia

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Operations Intern
Operations
About Delivery Hero
Operates a global online food ordering and delivery platform connecting customers with restaurants, groceries, and quick-commerce services.